Latia Griffin
Cincinnati
Summary
I have worked in the foodservice business for 16years now. I am proud to say that I have learned a lot of things that can help me transition into the best medical assistant that I can be. With my great customer service skills, and multitasking skills I know I can accomplish anything. I had people ask me "why medical assistant and not nursing"? My responds will not change, I believe you have to be passionate in anything you do. I felt medical assistant was the right calling for me. The fact I can do online courses and still be there to help my child with homework is what worked best for me. I think back on the fun times I had in my lab classes. I learn how to do EKG's, Blood draws, and urine drip/cultures. In my clinical setting I got hands on experience. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. I've also got on the deans list twice. In the fall semester, and once in spring semester. I graduate in August 2025, If you will allow me to show you how dedicated I am I promise I wont let you down.
Sincerely,
Latia Griffin
Overview
14
14
years of professional experience
Work History
Food Service Worker
Good Samaritan Hospital
12.2022 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
Grill Cook
Shriners Hospital for Children
12.2018 - 04.2020
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- I had the pleasure of working with different culture diversity people who spoke different languages.
- I used translators to guarantee correct food to those who didn't speak proper english.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Stored and handled goods correctly to maintain freshness and condition.
- Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Food Server Worker
Beechwood Nursing Home
01.2016 - 11.2018
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
- Maintained cleanliness and organization in dining area, ensuring welcoming environment for guests.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
Food Server Worker/Cashier Trainer
McDonalds
02.2011 - 10.2016
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Trained new servers in customer service best practices, elevating overall team's performance.
Education
No Degree - Medical Assistant
Good Samaritan College Of Nursing And Health Science
375 Dixmyth Ave, Cincinnati, OH 4522008-2025
No Degree - Early Childhood Care And Education
Cincinnati State Technical And Community College
3520 Central Pkwy, Cincinnati OH 4522308-2015
High School Diploma -
Aiken And Career Highschool
5641 Belmont Ave, Cincinnati, Oh 4522405-2013
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Problem-solving
- Strong communication skills
- Team oriented
- Patient care
- Cleaning and sanitizing
- Cash handling experience
- Food allergy awareness
Timeline
Food Service Worker
Good Samaritan Hospital
12.2022 - Current
Grill Cook
Shriners Hospital for Children
12.2018 - 04.2020
Food Server Worker
Beechwood Nursing Home
01.2016 - 11.2018
Food Server Worker/Cashier Trainer
McDonalds
02.2011 - 10.2016
No Degree - Medical Assistant
Good Samaritan College Of Nursing And Health Science
No Degree - Early Childhood Care And Education
Cincinnati State Technical And Community College
High School Diploma -
Aiken And Career Highschool
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