Latia Plata
Dearborn Heights,MI
Summary
Dynamic professional with extensive experience in staff management and employee training at Arden Court of Livonia. Proven track record in enhancing service quality and ensuring compliance with health regulations. Skilled in inventory control and fostering team collaboration, while effectively mentoring new staff to achieve operational excellence.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Shift Supervisor
StoryPoint Livonia
01.2022 - Current
- Assisted in training new staff on operational procedures and safety protocols
- Monitored team performance to ensure adherence to quality standards
- Implemented inventory management techniques to maintain stock levels
- Ensured compliance with health and safety regulations during shifts
- Facilitated communication between management and team members
- Trained new employees and delegated daily tasks and responsibilities.
Lead Resident Care Associate
Arden Court of Livonia
2001 - 01.2022
- Supervised daily operations of resident care, ensuring compliance with health and safety regulations.
- Trained and mentored new staff on resident care protocols and company policies.
- Developed individualized care plans in collaboration with healthcare professionals and families.
- Monitored resident health and wellbeing, promptly reporting any changes to nursing staff.
- Conducted regular assessments of resident needs to adjust care strategies effectively.
Dining Services Coordinator
Arden Court of Livonia
02.2018 - 04.2019
- Coordinated dining service operations, ensuring efficient workflow and optimal guest satisfaction.
- Managed inventory levels, facilitating timely supply orders and minimizing waste.
- Developed and implemented training programs for new staff, enhancing service quality and team performance.
- Streamlined scheduling processes to optimize staff coverage during peak dining hours.
- Conducted regular quality assurance audits to maintain compliance with health regulations and standards.
- Coordinated staff meetings aimed at fostering team collaboration through open communication channels among employees.
Education
Associate of Applied Science - Nursing
Henry Ford College
Dearborn, MI05-2021
High School Diploma -
Cooley High School
Detroit, MI08-1988
Skills
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Training and mentoring
- Staff motivation
- Inventory control and record keeping
- Safety awareness
- Conflict resolution techniques
- Scheduling coordination
- Policy enforcement
Certification
CNA
CPR
MICROSOFT WORD
Timeline
Shift Supervisor
StoryPoint Livonia
01.2022 - Current
Dining Services Coordinator
Arden Court of Livonia
02.2018 - 04.2019
Lead Resident Care Associate
Arden Court of Livonia
2001 - 01.2022
Associate of Applied Science - Nursing
Henry Ford College
High School Diploma -
Cooley High School