Latiesha Allen
Altamonte Springs,FL
Summary
Detail-oriented and compassionate professional with expertise in administrative support and customer service. Proven track record of ensuring HIPAA compliance and facilitating effective appointment scheduling. Proficient in managing phone systems and adept in alpha and numeric filing. Seeking a dynamic and fulfilling role within a professional office that will utilize my experience, expertise and education and provide growth within the organization.
Overview
15
15
years of professional experience
Work History
LEAD SUPPORT CLERK
ABI Document Retrieval
01.2015 - Current
- Assist with a range of tasks not specifically assigned to the records retrieval team, ensuring seamless operations
- Ensured correctness in invoice payments through detailed record analysis.
- Perform thorough research for additional and duplicate records, demonstrating strong follow-up and follow-through on orders
- Proficient in data entry and Microsoft Outlook
CERTIFIED NURSING ASSISTANT
Highland Palms Health Care Center
01.2010 - 01.2013
- In depth knowledge of nursing practices
- Exceptional knowledge of hygiene and sanitation practices
- Strong interpersonal and communication and time management skills
- Sound understanding of the need for empathy and compassion
- Quick thinker in emergency situations
Education
Valley College, San Bernardino, CA & Summit College, Colton, CA
Skills
- Customer Service
- HIPAA Compliances
- Phone Operating
- Alpha and numeric filing
- Microsoft Word and Excel
- Anatomy/Physiology
Timeline
LEAD SUPPORT CLERK
ABI Document Retrieval
01.2015 - Current
CERTIFIED NURSING ASSISTANT
Highland Palms Health Care Center
01.2010 - 01.2013
Valley College, San Bernardino, CA & Summit College, Colton, CA
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