Hi, I’m
Latina Cooper
Assisted Living Executive Director
Port Saint Lucie,FL
Summary
Dedicated and results-driven Executive Director with over 30 years of experience as a healthcare professional taking care of seniors. Proven track record in leadership, team building and ensuring the highest quality of care for seniors.
Overview
30
years of professional experience
2
Certification
Work History
Sodalis Senior Living
Executive Director/Assisted Living Administrator
08.2023 - Current
Job overview
- Ensure residents, families, and associates highest degree of satisfaction
- Led a team of 40+ staff members in implementing the company’s mission and core values, resulting in decreasing complaints by 95% in the first 60 days of employment
- Working closely with sales, the community has remained above budgeted occupancy for the past seven months at 90% or better
- Run bi-weekly payroll for 40 + employees
- Successfully reduced overtime by 100% also remained within budgeted labor hours by closely audited department schedules and identify employees close to reaching overtime
- Reduced outstanding accounts collecting over $30,000 by actively monitoring accounts, addressing delayed payments and encouraging families to sign ACH agreements
- Administer the onboarding process of newly hired employees by initiating pre-employment checks, drug screening, and first week orientations to acquaint them with the company’s policy and procedures
- Analyze monthly profit and loss reports
Harbor Retirement and Associates-Harborchase Of Tallahassee
Director of Resident Care- ALF
02.2023 - 08.2023
Job overview
- Implements community resident relations programs; solicits feedback from residents, families, and others to maintain and improve community hospitality and services
- Establishes effective relationships with other community department heads to ensure high-quality resident care
- Leads and participates in a resident/family conference to review changes in services
- Maintained a high degree of customer satisfaction.
Harbor Retirement Associates-Harborchase Tallahassee
Interim Executive Director-ALF
02.2023 - 08.2023
Job overview
- Providing a high degree of hospitality serving as the direct point of contact for other managers, associates, residents, families and vendors
- Problem solving and making sure the community continue to functions in accordance to federal, state and company regulations
- Reviewed department schedules making sure all team leaders stayed within budgetary guidelines.
- Oversaw daily operations and ensured the community stayed in alignment with its mission and goals
Harbor Retirement Associates-HarborChase- Wildwood-ALF
Resident Care Compliance Nurse
03.2022 - 02.2023
Job overview
- Independently traveled to communities within the Florida region, auditing records, training new staff providing health and wellness support in all areas needed. Making sure these communities comply with company policies and state / federal regulations.
Harbor Retirement Associates-Harborchase -ALF Tallahassee
Interim Executive Director
12.2021 - 03.2022
Job overview
- Providing a high degree of hospitality serving as the direct point of contact for other managers, associates, residents, families and vendors
- Problem solving and making sure the community continue to functions in accordance to federal, state and company regulations
- Reviewed department schedules making sure all team leaders stayed within budgetary guidelines.
- Oversaw daily operations and ensured the community stayed in alignment with its mission and goals
Harbor Retirement Associates-ALF-Harborchase Of Tallahassee
Director of Resident Care
12.2019 - 03.2022
Job overview
- Completed staff schedules for proper coverage to meet resident needs and according to budget guidelines
- Establish positive rapport with regulatory agencies; keep updated on changes in federal, state, and local regulations
- Leads and participates in a resident/family conference to review changes in services.
Pacifica Senior Living Woodmont-ALF
Resident Service Director
01.2015 - 12.2019
Job overview
- Maintained the highest compliance score of 97.9 % in compliance for the Florida region
- Supervised other associates and coordinated Resident Care Programs to comply with state regulations and Policies and Procedures
- Remained within department labor hours
- Promote positive work environment that emphasizes teamwork
- Operate department within budget.
Heritage Health Care Centre
LTC-Unit 2 Manager
12.2013 - 01.2015
Job overview
- Assist in recruiting and staff development
- Provided staff training, improved staff moral, implemented a lead caregiver program the unit became deficiency-free and resident care improved by 97%
- Managed the staffing needs and providing supervision for nursing staff providing direct resident care to residents
- Remained in compliance with resident rights policies and work with families and other staff, as needed, to resolve grievances.
Education
Gadsden Technical InstituteQuincy, FL
Certificate Program in Practical Nursing
07.2003
Skills
- Assisted Living (8 years)
- Management Experience (10 years)
- Microsoft Office (10 years)
- Memory Care (8 years)
- Recruitment (10 years)
- Leadership (10 years)
- Marketing (10 years)
- Senior care (10 years)
- Profit & loss (1 year)
- Processing payroll (2 years)
Certification
- Licensed Practical Nurse, 09/01/03, Present
- ALF Core Training Program Certification , 11/01/21, Present
Locations
South Florida
Willing To Relocate
- Central Florida
- North Florida
Assessments
- Management & leadership skills: Planning & execution, Proficient, 04/01/24
- Management & leadership skills: Impact & influence, Proficient, 12/01/21
Personal Information
Title: Assisted Living Administrator-Licensed Practical Nurse
Timeline
Executive Director/Assisted Living Administrator
Sodalis Senior Living
08.2023 - Current
Director of Resident Care- ALF
Harbor Retirement and Associates-Harborchase Of Tallahassee
02.2023 - 08.2023
Interim Executive Director-ALF
Harbor Retirement Associates-Harborchase Tallahassee
02.2023 - 08.2023
Resident Care Compliance Nurse
Harbor Retirement Associates-HarborChase- Wildwood-ALF
03.2022 - 02.2023
Interim Executive Director
Harbor Retirement Associates-Harborchase -ALF Tallahassee
12.2021 - 03.2022
Director of Resident Care
Harbor Retirement Associates-ALF-Harborchase Of Tallahassee
12.2019 - 03.2022
Resident Service Director
Pacifica Senior Living Woodmont-ALF
01.2015 - 12.2019
LTC-Unit 2 Manager
Heritage Health Care Centre
12.2013 - 01.2015
Gadsden Technical Institute
Certificate Program in Practical Nursing
Similar Profiles
Renata GutierrezRenata Gutierrez
Concierge at Sodalis Senior LivingConcierge at Sodalis Senior Living
Brandi TaylorBrandi Taylor
Health and Wellness Director at Sodalis Senior LivingHealth and Wellness Director at Sodalis Senior Living
KAREN ARWAYKAREN ARWAY
Regional Director of Operations at Sodalis Senior LivingRegional Director of Operations at Sodalis Senior Living
Khaygen BlakeyKhaygen Blakey
Employee at Blissful DreamsEmployee at Blissful Dreams
Patryk PlonskiPatryk Plonski
Eyewear Consultant at Cohens OpticalEyewear Consultant at Cohens Optical