Trinity Johnson
Chester,VA
Summary
Dedicated and driven high school senior with strong academic performance and leadership experience, seeking to leverage skills in organization, communication, and teamwork. Actively involved in the National Honors Society, Spanish Honors Society, KEY Club, Science Honor Society and Health Occupations Students of America (HOSA), with a passion for pursuing a career in nursing. Looking to contribute to a dynamic environment while further developing leadership and service skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Agent
IHG Hotel
04.2023 - Current
- Greet and assist guests with check-ins, check-outs, and reservations, ensuring a positive guest experience
- Handle guest inquiries, complaints, and special requests professionally, resolving issues to maintain high customer satisfaction
- Process payments, manage reservations, and maintain accurate records using hotel management software
- Collaborate with housekeeping, maintenance, and other departments to ensure smooth operations and meet guest needs
- Continue to develop skills in communication, and multitasking in a fast-paced hospitality environment
- Increase the number of guests who sign up for guest rewards at check-in
Babysitter/Childcare Provider
Various Families
08.2020 - 01.2022
- Provided consistent and high-quality care for multiple families with children aged 5-11
- Developed and maintained structured routines, including meal prep, homework support, and bedtime
- Managed up to 3 children at once, ensuring safety, health and entertainment through planned activities
- Communicated effectively with parents, reporting on child progress and addressing any concerns
- CPR Certified, skilled in emergency care and conflict resolution
Teen Academy Participant
IHG Hotel
06.2021 - 08.2021
- Gained hands-on experience in hospitality management, guest relations, and hotel operations
- Shadowed industry professionals to understand key functions like front desk operations, event planning, and housekeeping
- Enhanced communication, teamwork, and problem-solving skills
Education
High School Diploma -
Thomas Dale High School
Chester, VA05.2025
Skills
- Organization
- Communication
- Teamwork
- Customer Service
- Multitasking
- Emergency Care
- Conflict Resolution
Certification
- First Aid Certified
High School French 1 Award 2021
Earned distinction for academic achievement, cultural engagement, and commitment to language learning.
High School Honors Award 2021-2024
Received this award for maintaining a GPA of 3.5 or higher.
High School Attendance Award 2021-2023
Commitment to responsibility, punctuality, and dedication to education.
Martial Arts Student of the Month 2023
Recognized for exceptional discipline, leadership, and dedication. Demonstrates strong technique, perseverance, and commitment to mentoring fellow students.
Martial Arts Leader of the Month 2023
Recognized for exceptional leadership, mentorship, and commitment to training.
Timeline
Front Desk Agent
IHG Hotel
04.2023 - Current
Teen Academy Participant
IHG Hotel
06.2021 - 08.2021
Babysitter/Childcare Provider
Various Families
08.2020 - 01.2022
High School Diploma -
Thomas Dale High School
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