Latina Richards
Beech Island,SC
Summary
Dynamic professional experienced in patient care and education, recognized for prioritizing tasks and enhancing client satisfaction through effective communication. Proficient in Spanish and skilled in data collection, with a strong commitment to community service. Proven track record of adapting to diverse environments and driving improvements in client and student outcomes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Case Coordinator
RURAL HEALTH SERVICES
Aiken, SC
- Current
- Analyze client conditions, capabilities, and obstacles to determine required support.
- Design and manage schedules and routines.
- Executed patient follow-up services, data collection, and clinical monitoring.
- Conducted surveys to monitor client satisfaction.
Medical Office Assistant
RURAL HEALTH SERVICES
Aiken, SC
11.2020 - 10.2024
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Addressed inquiries from patients and visitors.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Directed calls to appropriate departments.
- Managed scheduling and confirmation processes for patient consultations.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
Bank Teller
SRP Federal Credit Union
Aiken, SC
11.2019 - 02.2020
- Assisted tellers during peak business hours as needed.
- Reconciled daily cash deposits and maintained accurate vault inventory.
- Handled loan payments, confirming due dates and payment accuracy.
- Executed specialized services, including ordering bank cards and checks.
- Managed substantial cash transactions with precision and adherence to security protocols.
- Facilitated the opening of checking, savings, and credit lines for customer accounts.
Floater Teacher
The Sunshine House Early Learning Academy
Aiken, SC
01.2019 - 11.2020
- Executed The Sunshine House Early Learning Academy curriculum tailored to each child's learning style.
- Adapted daily to dynamic and fast-paced environments, maintaining a positive attitude.
- Worked with families to build an improved global community.
- Compiled reports by documenting student observations and relevant information.
- Reported to parents about student's academic performance and behavioral matters.
- Provided support to classroom teachers during their absence.
Counter Help
Panda Express
Augusta, GA
05.2015 - 11.2018
- Took on supervisory responsibilities when managers were away.
- Allocated duties to coworkers.
- Preserved excellence in both culinary offerings and visual appeal of store.
- Processed payments and assisted with meal customization.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained proper placement of promotional signs throughout the store.
- Adhered to food service sanitation guidelines and standards.
Spanish Teacher
Child Development Lab
Huntsville, AL
09.2012 - 12.2012
- Read books to entire classes or to small groups of 15 to 35 children
- Prepared meals for children during breakfast and lunch
- Taught arts and craft, games and musical songs
- Taught basic Spanish such as ABC's and colors to large groups
Directors Assistant
Eva B. Dykes Library
Huntsville, AL
09.2009 - 12.2009
- Directed patrons requiring expert help to librarians.
- Executed administrative duties like answering phones, processing mail and managing documents.
- Assisted librarians in maintaining book and periodical collections.
Volunteer
Pathfinder Club
Brooklyn, NY
05.2002 - 08.2006
- Supplied nourishment to community members.
- Distributed clothing to those in need.
Education
Certificate - Flight Attendant
International Air And Hospitality Academy
Vancouver, WA11.2013
Some College (No Degree) - Biology
Oakwood University
Huntsville, AL05-2011
High School Diploma -
Canarsie High School
Brooklyn, NY01-2009
Skills
- Prioritization Skills
- Proficient in Spanish
- Patient care expertise
- Data collection
- Clear Interpersonal Communication
- Effective Listening Skills
Certification
CPR Certification
Timeline
Medical Office Assistant
RURAL HEALTH SERVICES
11.2020 - 10.2024
Bank Teller
SRP Federal Credit Union
11.2019 - 02.2020
Floater Teacher
The Sunshine House Early Learning Academy
01.2019 - 11.2020
Counter Help
Panda Express
05.2015 - 11.2018
Spanish Teacher
Child Development Lab
09.2012 - 12.2012
Directors Assistant
Eva B. Dykes Library
09.2009 - 12.2009
Volunteer
Pathfinder Club
05.2002 - 08.2006
Case Coordinator
RURAL HEALTH SERVICES
- Current
CPR Certification
Certificate - Flight Attendant
International Air And Hospitality Academy
Some College (No Degree) - Biology
Oakwood University
High School Diploma -
Canarsie High School
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