
Detail-oriented Customer Service and Data Entry Professional with proven experience handling high-volume customer interactions, accurate data entry, and records management across multiple systems. Skilled in documenting customer information, reviewing records for accuracy, and maintaining organized data in compliance with HIPAA regulations and confidentiality standards. Proficient in Microsoft Excel, Outlook, and CRM systems. Demonstrated ability to manage workloads, meet productivity metrics, and deliver high-quality results in fast-paced and remote environments. Strong attention to detail, problem-solving, and communication skills.
Data Entry & Documentation
HIPAA Compliance (Certified)
Records Review & Accuracy Verification
Customer Information Management
Multi-System Navigation
Microsoft Outlook & Office Systems
Request Tracking & Processing
Organization & Time Management
Attention to Detail
Remote Work Efficiency