Latisha Snow
Wichita
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
21
21
years of professional experience
Work History
Surgical Services Scheduler
Wesley Woodlawn Hospital & ER
10.2017 - Current
- Worked with surgeons and team members to understand supply needs and bring levels within desired tolerances.
- Optimized organizational processes by effectively managing anesthesia crew schedules while adhering to contractual restrictions.
- Answered and managed incoming and outgoing calls while recording accurate scheduling.
- Performed wide-ranging administrative, service-related functions.
- Trained and supervised employees on office policies and procedures.
- Streamlined office operations by effectively monitoring and addressing anesthesia needs for surgery case load.
- Ordered and distributed office supplies.
- Developed and implemented strategies to streamline office operations.
Emergency Room Registrar
Wesley Woodlawn Hospital & ER
04.2003 - 07.2019
- Exceeded department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
- Utilized audits and controls to accurately manage cash.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Obtained payments from patients and scanned identification and insurance cards.
- Greeted and interacted with patients to provide information, answer questions and assist staff members to get patients into rooms for evaluation.
- Completed administrative patient intakes with insurance information and mandated forms.
- Conducted patient intake interview and verified patient records with most up-to-date information.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Processed medical insurance claims and payments.
Education
Bachelor of Science - Exercise Science
Wichita State University
Wichita, KS05.2012
Associate of Applied Science - Pre Nursing
Butler County Community College
Andover,KS05.2005
Skills
- Schedule Management
- Staff Coordination
- Attention to Detail
- Telephone Etiquette
- Computer Skills
- Problem-Solving
- Critical Thinking
- Effective Multitasking
- Teamwork and Collaboration
- Customer Service
- Data Entry
- Task Prioritization
- Adaptability
Timeline
Surgical Services Scheduler
Wesley Woodlawn Hospital & ER
10.2017 - Current
Emergency Room Registrar
Wesley Woodlawn Hospital & ER
04.2003 - 07.2019
Bachelor of Science - Exercise Science
Wichita State University
Associate of Applied Science - Pre Nursing
Butler County Community College
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