Summary
Overview
Work History
Education
Skills
Certification
Timeline
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LaTisha Thomas

Atlanta,TX

Summary

Skilled technology professional with strong background in troubleshooting, maintenance, and support of campus technology infrastructure. Known for effective teamwork, adaptability, and delivering reliable results. Proficient in hardware and software diagnostics, network management, and user support. Valued for excellent communication skills and proactive approach to problem-solving.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Campus Technician

Atlanta ISD
05.2021 - Current
  • Contributed to a positive campus culture by promoting collaboration and open communication between IT staff, faculty, and administrators.
  • Provided Computer and document camera, operation training.
  • Executed product performance and application tests.
  • Supported audiovisual needs at campus events such as conferences, lectures, workshops ensuring seamless presentation delivery.
  • Managed IT inventory, ensuring efficient allocation of resources and minimizing equipment downtime.

Technology Paraprofessional

Atlanta ISD
08.2017 - 05.2021
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Utilized technology in classroom to enhance learning experiences.

Store Manager

Rehkopf's
04.2014 - 05.2016
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Associate of Applied Science - Computer Networking And System Administrator

Texas State Technical College
Waco, TX
08-2025

Skills

  • Remote support
  • Desktop support
  • Software installation
  • Wireless networking
  • Hardware maintenance
  • Printer management
  • Audio-visual support
  • Equipment installation
  • Python Programming
  • Powershell Scripting
  • Algorithm design
  • Software Documentation
  • Code Testing & Debugging

Certification

  • EDU Certified Amplified Admin Level 1 & 2
  • CCNA Intro to Networks
  • CCNA Switching, Routing & Wireless Essentials
  • Canva Teacher Essentials

Timeline

Campus Technician

Atlanta ISD
05.2021 - Current

Technology Paraprofessional

Atlanta ISD
08.2017 - 05.2021

Store Manager

Rehkopf's
04.2014 - 05.2016

Associate of Applied Science - Computer Networking And System Administrator

Texas State Technical College

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