Latita Hockless
Carmichael,Ca
Summary
To secure a challenging position with a company that will utilize my knowledge in Medical Office Administration, while enhancing both the organization and the patients experience.
Overview
11
11
years of professional experience
Work History
Intake Representative
Health Net Federal Services
09.2015 - 12.2024
- Data Entry of Authorizations and Referrals
- Validating patient and medical provider demographic information including correct selection of a medical provider by specialty for healthcare service
- Contacts medical provider offices by telephone, and makes confirmation calls to patients for all urgent requests
- Using sound judgment in making decisions in order to keep the referral/authorization process moving forward in accordance with contractual timeliness standards
Medi-Cal Enrollment Specialists
Randstad
09.2014 - 02.2015
- Answered inbound Calls
- Processes enrollment and dis enrollments into medical managed plans
- Used Secure web services to complete tasks
- Refer beneficiaries to appropriate supervisor, County, or state agency
Data Entry Rep
Iron Mountain
06.2014 - 09.2014
- Entry Medical Files
- Identifying required data fields from medical files
- Entering patient information into the database
Education
HIGH SCHOOL DIPLOMA -
GOLDEN VALLEY HIGH SCHOOL
Skills
- Knowledge of office and phone etiquette
- Typing Certificate 50 wpm
- Communication Skills
- HIPAA compliance
- Microsoft word/Excel
- Procedural coding accuracy
- ICD-10 proficiency
Timeline
Intake Representative
Health Net Federal Services
09.2015 - 12.2024
Medi-Cal Enrollment Specialists
Randstad
09.2014 - 02.2015
Data Entry Rep
Iron Mountain
06.2014 - 09.2014
HIGH SCHOOL DIPLOMA -
GOLDEN VALLEY HIGH SCHOOL
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