Latonia LeBlue
Sacramento,CA
Summary
Dynamic concessions professional with proven expertise at Broadway Sacramento Music Circus, excelling in food safety and customer service. Recognized for enhancing team performance and ensuring operational excellence during high-volume events. Skilled in inventory management and visual merchandising, consistently delivering exceptional experiences while maintaining rigorous safety standards.
Overview
6
6
years of professional experience
Work History
Concessions Shift Lead
Broadway Sacramento Music Circus
Sacramento, CA
06.2023 - 12.2024
- Implemented sanitary standards for food handling, preparation, storage, and sanitation areas.
- Ensured that all concession stands had adequate supplies to meet customer demands.
- Provided feedback to management regarding employee performance issues or customer service concerns.
- Addressed any safety hazards immediately to ensure a safe working environment.
- Delegated tasks to other concession team members and prioritized duties to meet deadlines.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Concessions Attendant
Broadway Sacramento Music Circus
Sacramento, CA
06.2019 - 12.2022
- Assisted in setting up promotional displays for new products or special events.
- Communicated effectively with other staff members regarding order status or any issues that may arise.
- Ensured all safety protocols were followed when handling food products.
- Participated in daily team meetings to discuss operational procedures, or strategies.
- Cleaned concession stands, including counters, beverage dispensers, and popcorn machines.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Education
Some College (No Degree) - English
Cosumnes River College
Sacramento, CASkills
- Food safety
- Customer service
- Team building
- Inventory management
- Visual merchandising
- Event coordination
Affiliations
- Volunteer work at sew-a-thon
- Volunteer work at front street animal center
- Umoja member
- Honors program member
Languages
English
Native/ Bilingual
Spanish
Elementary
Accomplishments
- Winner of the Consumes River College Honors Research Symposium Award for best Work-in-progress research project.
- Recipient of the Umoja Academic Excellence Award
- Published short stories in the Consumes River College Journal
References
References available upon request.
Timeline
Concessions Shift Lead
Broadway Sacramento Music Circus
06.2023 - 12.2024
Concessions Attendant
Broadway Sacramento Music Circus
06.2019 - 12.2022
Some College (No Degree) - English
Cosumnes River College
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