Mariana Heggestad
Plymouth,MN
Summary
Detail-oriented individual with expertise in food safety compliance, employee coaching, and inventory management. Proven ability to enforce effective workflow processes and maintain positive customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Concessions Shift Lead
New Hope Aquatic Park
New Hope, MN
05.2026 - Current
- Supervised daily operations of concessions stand, ensuring compliance with health and safety regulations.
- Trained and guided team members in food handling procedures and customer service best practices.
- Managed inventory levels, conducting regular stock assessments to minimize waste.
- Implemented efficient workflow processes that improved service speed during peak hours.
- Monitored staff performance, providing constructive feedback to encourage professional growth and teamwork.
- Ensured timely opening and closing of the concessions stand per operational guidelines.
Cashier
Circle K Gas Station
Plymouth, MN
11.2025 - 05.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Stocked and organized merchandise displays to enhance customer experience.
Crew Member
New Hope Aquatic Park
New Hope, MN
05.2024 - 08.2025
- Assisted patrons with entry, ensuring safety and compliance with park regulations.
- Conducted regular inventory checks on supplies, ensuring adequate levels for daily operations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to maintain cleanliness and organization of facilities.
Education
High School Diploma -
Robbinsdale Cooper High School
New Hope, MN05.2026
Skills
- Food safety compliance
- Scheduling coordination
- Upselling strategies
- Employee coaching
- Delegation and prioritization
- Cleaning and sanitation
- Reliable and punctual
- Food handling safety
- Payment processing
- Teamwork and collaboration
- Supply inventory management
- Conversant in Spanish
Certification
- BLS Provider, American Heart Association - 10/21/2025-10/2027
Languages
Spanish
Professional Working
Timeline
Concessions Shift Lead
New Hope Aquatic Park
05.2026 - Current
Cashier
Circle K Gas Station
11.2025 - 05.2026
Crew Member
New Hope Aquatic Park
05.2024 - 08.2025
High School Diploma -
Robbinsdale Cooper High School