Latonia Marrero
Miami
Summary
Dedicated healthcare professional with a background in hospital support, home care services, and customer service. Skilled in assisting patients, supporting nursing staff, coordinating schedules, and managing records. Proven ability to maintain organized environments and prioritize effectively in fast-paced settings.
Overview
14
14
years of professional experience
Work History
COZY AT HOME LLC, OWNER
Etsy Shop
Miami, FL
09.2023 - Current
- Established and managed an online business from concept to operation.
- Maintained customer records, processed orders, and responded to customer inquiries.
- Managed inventory, purchasing, and product organization.
- Coordinated order fulfillment and shipment tracking.
- Utilized online marketing strategies to increase customer engagement and sales.
- Maintained accurate business records and documentation.
- Developed and optimized product listings to enhance visibility and drive sales.
- Managed inventory levels, ensuring timely restocking and minimizing stockouts.
Family Care Manager
Household Administrator
Miami, FL
08.2018 - Current
- Coordinated daily schedules and activities for multiple children, enhancing time management skills.
- Advocated for children's needs within educational settings, facilitating communication with teachers and administrators.
- Managed household budgets, ensuring cost-effective meal planning and resource allocation.
- Demonstrated strong problem solving, organizational, and communication skills.
- Cultivated a safe and nurturing environment, prioritizing health and well-being of family members.
- Developed and implemented educational routines, fostering early childhood learning and development.
Intensive Care Unit Assistant
Jackson Memorial Hospital
Miami, FL
06.2015 - 08.2018
- Support unit operations and patient flow by maintaining supplies, equipment, and unit environment standards.
- Supported nursing staff during emergencies by quickly responding to calls for assistance and performing required tasks.
- Managed inventory of essential supplies for the unit, minimizing stock shortages or delays in service delivery.
- Assisted nurses with essential tasks, contributing to high-quality patient care and satisfaction.
- Support unit operations and patient flow by maintaining supplies, equipment, and unit environment standards.
- Assisted healthcare teams with administrative tasks, enhancing overall productivity.
- Enhanced patient care by efficiently managing unit operations and maintaining a well-organized environment.
Nursing Assistant
Assisting Hands Home Care
Miami, FL
01.2013 - 06.2015
- Assisted each patient to achieve maximum comfort, security, dignity, independence, and privacy in their own home.
- Scheduled and coordinated patient appointments and transportation.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and meal planning.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
Education
Associate of Arts -
Miami Dade College
Miami, FL12-2020
Skills
- Office administration
- Customer relations
- Organizational skills
- Time management
- Problem solving
- Leadership
- Relationship building
- E-commerce management
- Attention to detail
- Teamwork and collaboration
- Verbal and written communication
- Small business operations
Timeline
COZY AT HOME LLC, OWNER
Etsy Shop
09.2023 - Current
Family Care Manager
Household Administrator
08.2018 - Current
Intensive Care Unit Assistant
Jackson Memorial Hospital
06.2015 - 08.2018
Nursing Assistant
Assisting Hands Home Care
01.2013 - 06.2015
Associate of Arts -
Miami Dade College