Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
Generic

LaTonya DuPree

Zellwood,FL

Summary

Organized title examiner with extensive experience in document review and analysis. Proficient in collaborating with cross-functional teams to drive project completion. Demonstrates strong multitasking and problem-solving skills in fast-paced environments. Committed to ongoing professional development and effective time management.

Overview

16
16
years of professional experience

Work History

Title Specialist

COPART
Orlando, FL
05.2016 - Current
  • Process vehicle titles within the G2 portal platform on behalf of insurance companies.
  • Prepared business requirement documents and functional requirement documents using modeling tools.
  • Provide application ownership, including system maintenance, administration, gap analysis, and establishing and reengineering processes and procedures.
  • Participated in the organizational change management process and communication process with various departments.
  • Generated customized reports and dashboards to monitor data quality and provide detailed information on performance indicators in the awaiting title processing tile.
  • Developed and configured various reports for different user profiles based on the needs of the organization.
  • Performed functional testing and user acceptance testing (UAT) of the solution once ready to be deployed.

Guest Relations Fulfillment Rep

Darden
Orlando, FL
01.2010 - 03.2015
  • Provide weekly dashboard reports to increase project visibility to management.
  • Processed case transfers from Outlook to guest response systems reply queue.
  • Provide assigned gift card and numbers to resolve unsettled customer cases.
  • Prepared and maintained audited expense reports, staff activity calendar and Restaurant Import File for current restaurant list.

Education

Salesforce Administration

Cloud Tech Academy
Raleigh, NC

Salesforce Security and Compliance Training -

Salesforce.com

Salesforce Reports and Dashboards Specialist -

Salesforce.com

Salesforce Lighting Platform -

Salesforce.com

Salesforce Security Specialist -

Salesforce.com

Allied Health

South University
Savannah, GA

Medical Transcription

Barstow Community College
Barstow, CA

Skills

  • Customer service
  • Technical Support
  • Analytical
  • Problem solving
  • Team Building
  • Training and Development
  • Notary
  • Salesforcecom - Sales
  • Salesforce Lightning PF
  • Salesforce security
  • Salesforce Community Cloud
  • Salesforce Service Cloud
  • Office 365
  • G2 Portal
  • Workday
  • SharePoint
  • Jira
  • Data Loader
  • CAS
  • Continuous Integration

Professional Highlights

  • Title Specialist, COPART, Orlando, FL, 2016, Present, Process vehicle titles within G2 portal platform., Prepared business requirement documents and functional requirement documents using modelling tools., Provide application ownership including System Maintenance, Administration, Gap Analysis, establishing and reengineering Processes and Procedures., Participated in organization change management process and communication process with various departments., Generated customized Reports and Dashboards to monitor data quality and provide detailed information on performance indicators in the awaiting title processing tile., Developed and configured various Reports for different user profiles based on the needs in the organization., Performed Functional Testing and User Acceptance Testing (UAT) of the solution once ready to be deployed.
  • Guest Relations Fulfillment Rep, Darden, Orlando, FL, 2010 - 2016, Provide weekly dashboard reports to increase project visibility to management., Processed case transfers from Outlook to guest response systems reply queue., Provide assigned gift card and numbers to resolve unsettled customer cases., Prepared and maintained audited expense reports, staff activity calendar and Restaurant Import File for current restaurant list.

Timeline

Title Specialist

COPART
05.2016 - Current

Guest Relations Fulfillment Rep

Darden
01.2010 - 03.2015

Salesforce Administration

Cloud Tech Academy

Salesforce Security and Compliance Training -

Salesforce.com

Salesforce Reports and Dashboards Specialist -

Salesforce.com

Salesforce Lighting Platform -

Salesforce.com

Salesforce Security Specialist -

Salesforce.com

Allied Health

South University

Medical Transcription

Barstow Community College
LaTonya DuPree
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