LaTonya Golden
Cordova,TN
Summary
Dedicated Health and Wellness Coordinator with expertise in patient care, health promotion, and team collaboration. Committed to enhancing health outcomes through effective communication and problem-solving.
Overview
19
19
years of professional experience
Work History
Health and Wellness Coordinator
Brookdale Assisted Living
Germantown, TN
03.2022 - Current
- Supervised nursing staff to ensure compliance with regulatory standards and best practices.
- Facilitated communication between departments to streamline patient care processes and improve operational efficiency.
- Evaluated patient care plans in collaboration with interdisciplinary teams to optimize treatment outcomes.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs.
- Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
- Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
- Coordinated with physicians on complex cases, ensuring seamless communication among healthcare professionals involved in patient care.
- Promoted a culture of teamwork by encouraging open communication among staff members and facilitating collaboration across departments.
- Participated in quality improvement initiatives aimed at enhancing overall service delivery within the facility.
- Implemented infection control measures, reducing hospital-acquired infections significantly over time.
- Developed comprehensive care plans for patients, ensuring optimal health outcomes and patient satisfaction.
- Ensured adherence to safety guidelines for both patients and staff members during all aspects of clinical operations.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Clinic Licensed Practical Nurse
Village Of Germantown
Germantown, TN
11.2017 - 02.2022
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Assisted in patient assessments, ensuring accurate documentation of health records.
- Educated patients on medication management and self-care techniques effectively.
- Implemented infection control protocols, improving clinic safety standards significantly.
- Streamlined patient flow processes, increasing overall clinic efficiency and satisfaction.
- Conducted initial patient assessments, obtaining vital signs and medical histories to inform healthcare providers'' decision-making processes.
- Participated actively in staff meetings contributing valuable insights towards improving clinic processes, patient care and staff collaboration.
- Increased patient satisfaction through effective communication regarding their treatments, medications, and follow-up appointments.
- Aided in reducing appointment wait times by efficiently scheduling patients according to provider availability and clinical urgency levels.
- Corroborated with other healthcare professionals in coordinating seamless transitions of care during patient transfers or referrals to specialty services within the facility.
- Assisted healthcare providers in conducting examinations and administering treatments for optimal patient outcomes.
- Fostered a supportive environment for patients undergoing difficult procedures or receiving distressing diagnoses, offering emotional support as needed.
- Safeguarded patient privacy by strictly adhering to HIPAA regulations in all aspects of documentation and communication.
- Optimized clinic workflow by triaging incoming phone calls related to appointment scheduling, prescription renewals, test results inquiries among others.
- Observed and assessed patients to identify concerning symptoms.
- Partnered with support technicians, nursing staff and social workers to coordinate services.
LPN Charge Nurse
Grace Healthcare and Rehab
Cordova, TN
05.2007 - 11.2015
- Supervised daily nursing operations, ensuring compliance with patient care standards and protocols.
- Coordinated patient assessments, developing and implementing individualized care plans to enhance recovery.
- Mentored junior nursing staff, fostering professional development and promoting best practices in patient care.
- Led interdisciplinary team meetings to discuss patient progress and adjust treatment strategies as needed.
- Monitored medication administration, ensuring accuracy and adherence to prescribed schedules for optimal outcomes.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Served as charge nurse, caring for patients with serious illnesses.
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
- Managed complex wound care cases, applying advanced knowledge of wound healing principles to achieve optimal results.
- Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
- Assisted physicians during procedures, demonstrating strong clinical knowledge and attention to detail for successful outcomes.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Updated patient medical records with services provided, health conditions, and response to treatments using [Software].
- Implemented evidence-based nursing practices to improve patient health and maintain compliance with regulatory standards.
- Improved infection control measures by closely monitoring staff adherence to proper hand hygiene protocols.
- Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
- Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
- Streamlined medication administration processes for improved accuracy, reducing medication errors and ensuring patient safety.
- Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
- Increased patient satisfaction scores by consistently providing exceptional customer service and addressing concerns promptly.
- Reduced hospital readmissions by implementing effective discharge planning strategies and providing thorough patient education.
Education
Practical Nursing
Tennessee College of Applied Technology
Memphis, TN12-2006
Skills
- Medical records management
- Health promotion
- Fitness assessment
- Healthcare team collaboration
- Behavior change
- HIPAA protocols
- Health screening coordination
- Health education
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Problem-solving abilities
- CPR certification
- Effective communication
- Conflict resolution
- Goal setting
- First aid certification
Timeline
Health and Wellness Coordinator
Brookdale Assisted Living
03.2022 - Current
Clinic Licensed Practical Nurse
Village Of Germantown
11.2017 - 02.2022
LPN Charge Nurse
Grace Healthcare and Rehab
05.2007 - 11.2015
Practical Nursing
Tennessee College of Applied Technology