LaTonya Johnson
Lancaster,TX
Summary
Dynamic Lead Pharmacy Technician at Children Health with expertise in quality assurance and regulatory compliance. Proven track record in staff training and team leadership, enhancing operational efficiency. Skilled in medication dispensing and compounding, consistently delivering exceptional customer service while maintaining high standards in a fast-paced environment.
Overview
7
7
years of professional experience
Work History
Lead Pharmacy Technician
Children Health
Dallas, TX
09.2018 - 03.2025
- Oversaw daily operations of the pharmacy department, including supervising staff members, assigning tasks, and resolving conflicts.
- Reported safety risks or issues to mitigate accidents, injuries, or illegal activity.
- Monitored pharmacy technician team's metrics to meet established benchmarks.
- Performed quality assurance checks on a regular basis to ensure medications were properly filled and dispensed according to established protocols.
- Maintained inventory levels of prescription drugs by monitoring usage trends and placing orders as necessary.
- Coached, mentored and provided performance feedback to pharmacy technicians.
- Rotated shelves to check for and dispose of expired medications.
- Conducted weekly staff meetings to review performance objectives and discuss any changes in the workflow process.
- Prepacked bulk medicines with prescribed medications and affixed labels.
- Monitored drug expiration dates to ensure safe dispensing practices were followed at all times.
- Used aseptic technique to transfer medication from vials to sterile, disposable syringes.
- Trained newly hired pharmacy technicians on department policies and procedures.
- Counted stock of medications, chemicals, or supplies to enter inventory data into computer.
- Ensured compliance with state board requirements, such as licensing renewal applications and continuing education credits tracking.
- Provided guidance to pharmacy technicians on proper techniques for filling prescriptions, compounding medications, and preparing sterile products.
- Managed labor by utilizing scheduling software to create work schedules and maintain pharmacy coverage.
- Implemented pharmacy objectives determined by supervisory team.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Worked with coworkers to complete tasks.
- Troubleshot minor problems and reported larger technical issues.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Met deadlines while maintaining high-quality deliverables.
- Participated in ongoing training to enhance own job skills and knowledge.
- Maintained equipment and work areas and sterilized glassware, according to prescribed methods.
- Answered pharmacy telephones to respond to questions or requests.
- Computed charges for medication and equipment dispensed to hospital patients and enter data in computer.
- Mixed pharmaceutical preparations, accorded to written prescriptions.
- Cleaned equipment and sterilized glassware to maintain safe and sanitary conditions.
- Adhered to infection-control policies and protocols to protect customers and employees.
- Supplied and monitored robotic machines to properly label and dispense medicine into containers.
- Partnered with function supervisor to coordinate pharmacy workflow and medication processing.
Registered Pharmacy Technician
Vibra Healthcare
Desoto, TX
03.2018 - 08.2021
- Established and maintained patient profiles, included lists of medications taken by individual patients.
- Handled doctor calls and medication deliveries in facilitation of prescription orders.
- Used aseptic technique to transfer medication from vials to sterile, disposable syringes.
- Maintained equipment and work areas and sterilized glassware, according to prescribed methods.
- Stocked and replenished shelves to remove out-of-date items from inventory.
- Successfully completed tasks assigned by pharmacists such as inventory management and restocking shelves.
- Managed daily workflow of technician duties in order to meet deadlines efficiently.
- Cleaned equipment and sterilized glassware to maintain safe and sanitary conditions.
- Sorted medications for delivery and distribution.
- Assisted customers by answering simple questions, locating items and referring them to pharmacist for medication information.
- Trained new pharmacy technicians on departmental processes and procedures.
- Compounded sterile products following USP 797 standards.
- Developed an understanding of HIPAA regulations related to patient privacy rights.
- Mixed pharmaceutical preparations, accorded to written prescriptions.
- Answered pharmacy telephones to respond to questions or requests.
- Provided customer service by answering phones, greeting patients, and addressing inquiries in a professional manner.
- Demonstrated ability to work under pressure while maintaining excellent customer service skills.
- Complied with state regulations to maintain safe, clean pharmacy.
- Participated in continuing education programs related to pharmacy operations and safety guidelines.
- Prepacked bulk medicines with prescribed medications and affixed labels.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
- Coordinated with pharmacists to ensure proper medication dispensing according to protocols.
- Rotated shelves to check for and dispose of expired medications.
- Conducted monthly audits of controlled substance storage areas and documentation logs.
- Monitored inventory levels and maintained shelves, stocking with adequate supplies.
- Prepared IV admixtures using aseptic technique per institutional policies.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Provided efficient and courteous service to customers at all times.
- Participated in ongoing training to enhance own job skills and knowledge.
- Troubleshot minor problems and reported larger technical issues.
- Sought continuing education opportunities to stay current with industry trends.
- Identified ways to improve efficiency in operations and implemented process changes.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Worked with coworkers to complete tasks.
- Managed and coordinated multiple projects while ensuring timely completion.
Skills
- Quality assurance
- Medication dispensing
- Inventory management
- Compounding medications
- Regulatory compliance
- Customer service
- Team leadership
- Staff training
- Aseptic technique
- New hire onboarding
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
RemoteHybridOn-SiteSalary Range
$45000/yr - $92000/yrTimeline
Lead Pharmacy Technician
Children Health
09.2018 - 03.2025
Registered Pharmacy Technician
Vibra Healthcare
03.2018 - 08.2021