Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
Lead Pharmacy TechnicianPharmacy AuditorPrior Authorization Pharmacy TechnicianLocation Preference
On-SiteRemoteHybridLocation: Dearborn, MI, US
Open to relocation: Yes
Open To Work
Zainab Fares
Lead Pharmacy Technician
Dearborn,MI
Work Preference
Summary
Results-driven professional with a strong background in pharmacy operations and compliance, with over 10 years of experience! Known for effective communication and leadership skills in successful audits and ensuring quality assurance. Prepared to leverage expertise to mitigate compliance risks and enhance operational effectiveness.
Overview
12
12
years of professional experience
Work History
Lead Pharmacy Technician
City Pharmacy
Detroit, Michigan
01.2023 - Current
- Lead and supervise pharmacy technicians, ensuring compliance with federal, state, and company regulations.
- Conduct internal audits to ensure readiness for DEA, Board of Pharmacy, and PBM inspections.
- Review prescription documentation, controlled substance logs, and inventory discrepancies.
- Identify compliance risks and implement corrective action plans.
- Oversee third-party billing, reversal, and audit responses to minimize financial losses.
- Collaborate with pharmacists to maintain accurate dispensing and patient safety standards.
- Maintain audit- ready documentation at all times
Pharmacy Technician
Champion Family Pharmacy
Allen, Michigan
01.2019 - 01.2023
- Prepared and dispensed medications accurately for patient prescriptions.
- Managed inventory levels and ordered supplies as needed.
- Assisted customers with medication queries and provided product information.
- Processed insurance claims efficiently to ensure timely reimbursements.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
Pharmacy Technician
New Millenium Pharmacy
Inkster, Michigan
01.2014 - 01.2021
- Prepared and dispensed medications accurately for patient prescriptions.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Operated cash registers to accept payments from customers.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Education
Certified Pharmacy Technician (CPhT)
State Pharmacy Technician License
HIPAA & Compliance Training
Skills
- Pharmacy audits and compliance
- DEA and controlled substance documentation
- Prescription review and accuracy
- Third-party billing and PBM audits
- Inventory reconciliation
- HIPAA compliance
- Policy and procedure adherence
- Risk identification and error prevention
- Record retention and documentation
- Quality assurance
- Effective communication
- Data entry efficiency
- Problem-solving abilities
- Multitasking Abilities
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Lead Pharmacy Technician
City Pharmacy
01.2023 - Current
Pharmacy Technician
Champion Family Pharmacy
01.2019 - 01.2023
Pharmacy Technician
New Millenium Pharmacy
01.2014 - 01.2021
Certified Pharmacy Technician (CPhT)
State Pharmacy Technician License
HIPAA & Compliance Training