Veronica J. Correa, CPhT
Reading,PA
Summary
Lead Pharmacy Technician with a strong focus on workflow optimization and compliance in pharmacy operations. Experience managing technician assignments, conducting quality audits, and implementing process improvements to drive efficiency and ensure accurate medication access for patients.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Lead Pharmacy Technician
CENCORA
10.2024 - Current
- Lead daily technician workflow in a high-volume ambulatory pharmacy and coordinate assignments based on staffing and operational priorities.
- Create staff schedules and workflow rotations to maintain appropriate coverage across pharmacy operations.
- Support pharmacy management with daily operations, problem-solving, staff coordination, and workflow improvement.
- Coordinate medication packaging operations and workflow involving ScriptPro automation.
- Oversee inventory activities including cycle counts, expiration checks, stock organization, and discrepancy follow-up.
- Conduct and support pharmacy audits, quality checks, and compliance activities.
- Train, guide, and support pharmacy technicians on procedures, responsibilities, and workflow expectations.
- Identify workflow inefficiencies and support process improvements that promote productivity, accuracy, and quality.
- Coordinate front-end operations including register coverage, patient service, telephone support, and curbside operations.
- Collaborate with pharmacists, management, and other departments to maintain efficient, patient-centered pharmacy operations.
Pharmacy Technician
CENCORA
06.2022 - 10.2024
- Processed, filled, packaged, and distributed prescriptions in a high-volume ambulatory pharmacy.
- Processed insurance claims and assisted with billing, coverage, and prescription-related issues.
- Assisted patients with registration, prescription questions, insurance verification, and pharmacy needs.
- Operated and supported automated medication packaging equipment, including ScriptPro.
- Performed inventory management, cycle counts, expiration checks, and medication stock maintenance.
- Maintained accurate documentation while following HIPAA, regulatory, and pharmacy compliance requirements.
- Collaborated with pharmacists and pharmacy staff to maintain efficient workflow and quality patient service.
Pharmacy Merchandise Processor
Diamond Pharmacy - Long-Term Care
02.2018 - 04.2022
- Supervised department activities and supported daily merchandise and inventory operations.
- Inspected incoming pharmaceutical shipments for contamination, damage, and labeling concerns.
- Quarantined unacceptable merchandise and verified incoming products against purchase orders and shipping documentation.
- Processed drug orders, recalls, inventory activities, and merchandise discrepancies.
- Coordinated merchandise and documentation with appropriate departments for stocking and processing.
- Restocked and rotated inventory while maintaining organized storage areas.
- Supported purchasing and inventory-control activities as needed.
- Managed back-ordered items to ensure timely shipment to customers.
Packer
SFS INTEC
07.2015 - 07.2017
- Supported packing, inventory control, shipping, receiving, and special-order processing.
- Maintained accurate product handling and organized workflow in a fast-paced distribution environment.
Cashier
FAMILY DOLLAR STORE
11.2013 - 02.2015
- Processed customer transactions accurately using point-of-sale systems.
- Provided customer service and maintained an efficient checkout environment.
Education
High School Diploma -
Angel David College
06-2012
Skills
- Pharmacy operations
- Team leadership
- Workflow coordination
- Patient interaction
- Staff training and development
- Prescription processing
- ScriptPro automation
- Inventory management
- Cycle counts
- Insurance and claims management
- Medication access
- Audits and quality control
- HIPAA compliance
- Patient service excellence
- Bilingual: English / Spanish
Certification
- Pharmacy Technician License - Commonwealth of Pennsylvania, 2022-Present
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB), 2025-Present
Personal - Bilingual
- English
- Spanish
Timeline
Lead Pharmacy Technician
CENCORA
10.2024 - Current
Pharmacy Technician
CENCORA
06.2022 - 10.2024
Pharmacy Merchandise Processor
Diamond Pharmacy - Long-Term Care
02.2018 - 04.2022
Packer
SFS INTEC
07.2015 - 07.2017
Cashier
FAMILY DOLLAR STORE
11.2013 - 02.2015
High School Diploma -
Angel David College