Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

LaTonya Peoples

Morrow,Georgia

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Practice Manager

Estate Clinics by CMG
Riverdale, GA
01.2023 - Current
  • Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
  • Analyzed data from various sources to identify trends or opportunities for improvement within the practice.
  • Consulted with clinicians to develop business strategy.
  • Motivated staff by offering direction and providing constructive feedback.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.

Practice Manager

Legacy Primary Care
Riverdale, GA
02.2021 - 12.2022
  • Maintained financial records, including billing and accounts receivable and payable.
  • Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
  • Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
  • Participated in strategic planning initiatives aimed at developing long-term goals for the practice's growth and success.

Practice Manager

Baptist Medical Center South
Jacksonville, FL
05.2007 - 07.2017
  • Monitored compliance with HIPAA regulations concerning patient privacy rights.
  • Managed vendor relationships for supplies and services related to the practice.
  • Ordered supplies needed and kept tabs on inventory levels.
  • Communicated with patients with compassion while keeping medical information private.
  • Cultivated close working relationships with the entire staff, including Physicians, Nurse Practitioners and Medical Assistants.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.

Education

Associate of Science - Health Administration

Florida Career College - Miami
Miami, FL
12.2012

Skills

  • Resource Utilization
  • HIPAA and OSHA Regulations
  • Workflow Management
  • Continuous Improvement
  • Staff Management
  • Payroll Administration
  • Strategic Planning
  • Strategic Business Planning
  • Workflow Efficiency
  • Hiring Medical Personnel
  • Performance Metrics
  • Practice Management

References

References available upon request.

Timeline

Practice Manager

Estate Clinics by CMG
01.2023 - Current

Practice Manager

Legacy Primary Care
02.2021 - 12.2022

Practice Manager

Baptist Medical Center South
05.2007 - 07.2017

Associate of Science - Health Administration

Florida Career College - Miami

Similar Profiles

CREATE PROFILE
LaTonya Peoples