LaTonya Ruth, CSM
Summary
Extremely motivated Certified Scrum Master (CSM) possessing 5+ years of experience in Agile team Leadership and software development projects across multiple industries. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PCI Information Protection Sr. Advisor
Cigna
11.2023 - Current
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
- Navigated complex regulatory requirements to ensure compliance in all advisory activities.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Streamlined client reporting mechanisms, providing more transparent and accessible investment performance data.
- Fostered culture of innovation within advisory team, encouraging adoption of new technologies and methodologies.
- Led team in development of digital advisory platform, enhancing accessibility and engagement for clients.
Global Security Solutions / Project Scrum Master
Cigna
08.2021 - 11.2023
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Investigated and corrected or escalated project problems.
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
- Implemented metrics tracking system to monitor project progress and identify areas for improvement continuously.
- Increased stakeholder satisfaction by establishing transparent communication between the development team and clients.
Information Protection Manger /Agile Scrum Master
Cigna
04.2020 - 08.2021
- Supported team using servant leadership style and leading by example.
- Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
- Removed obstacles by finding right personnel to advance tasks and projects.
- Assessed Scrum maturity of team and organized and coached team to higher levels of development.
- Assisted with internal and external communication resulting in improved transparency.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
Lead Information Protection Adviser /Agile Scrum Master
CIGNA / EXPRESS SCRIPTS
04.2018 - 04.2020
- Conducted security audits to identify vulnerabilities.
- Recommend improvements in security systems and procedures.
- Reviewed violations of computer security procedures and developed mitigation plans.
- Performed risk analyses to identify appropriate security countermeasures.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
- Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
- Supported team using servant leadership style and leading by example.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
Business Application Analyst /Agile Coach
WELLS FARGO & CO
05.2017 - 04.2018
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Collaborated closely with upper management to drive strategy through development and implementation of new processes.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
Auditor
AT&T
05.2014 - 05.2017
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Complied with established internal procedures by examining reports, processes and documentation.
- Participated in interviews, performed observations and evaluated pertinent information to supplement audit findings.
- Performed strategic planning, execution and finalization of audits.
- Developed auditing program to address risks and evaluate regulatory requirements.
- Produced business requirements, master story list, sprint planning and design documents.
- Performed critical analysis on information consolidated from multiple sources, identified and resolved conflicts, and broke down high-level information into detailed workable requirements.
- Analyzed business requirements to understand business needs.
- Combined business and systems knowledge to create functional designs.
- Worked with Scrum team to test and certify application features before deploying to production.
Education
Master of Arts - Management
Washington University in St Louis
St Louis, MO05.2015
Bachelor of Arts - Human Resources Management
Columbia College
St Louis, MO05.2013
Associate of Arts - Business Administration
Columbia College
St Louis, MO05.2013
Skills
- Coaching
- Governance and Compliance
- Providing Feedback
- Production Work
- Agility Improvements
- Public Speaking
- Risk Identification
- Scrum Methodology
- Best Practices and Tools
- Agile Best Practices
- Risk Mitigation Planning
Certification
Scrum Master (CSM) Scrum Alliance
Core Competencies
Technical Project Management
Team Leadership
Agile Coaching
Sprint Planning
Cross Functional Collaboration
3rd Party Vendor
Risk assessments
Agile Methodologies/Waterfall/Scrum/Kanban
Project Management
Timeline
PCI Information Protection Sr. Advisor
Cigna
11.2023 - Current
Global Security Solutions / Project Scrum Master
Cigna
08.2021 - 11.2023
Information Protection Manger /Agile Scrum Master
Cigna
04.2020 - 08.2021
Lead Information Protection Adviser /Agile Scrum Master
CIGNA / EXPRESS SCRIPTS
04.2018 - 04.2020
Business Application Analyst /Agile Coach
WELLS FARGO & CO
05.2017 - 04.2018
Auditor
AT&T
05.2014 - 05.2017
Master of Arts - Management
Washington University in St Louis
Bachelor of Arts - Human Resources Management
Columbia College
Associate of Arts - Business Administration
Columbia College
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