Driven and decisive professional offering several years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
12
12
years of professional experience
Work History
Human Resources Manager
Corecivic, Hardeman County Correctional Facility
Whiteville, TN
12.2023 - Current
Manages all aspects of Human Resources administration to include, but not limited to, benefits, compensation, compliance, employee relations, organizational development, recruitment, and other general areas of human resources.
Works with facility Human Resources staff to ensure all specific human resources processes, procedures and contractual requirements are met..
Manages the facility hiring process, including applicant screening, interviewing, selection, and hiring, in cooperation with appropriate management personnel.
Ensures adherence to company hiring practices, pre- and post-offer requirements and that all workflows are processed timely and accurately through related HRIS. Directs and implements an on-going recruiting program for staffing needs at all levels of the facility.
Creates a community presence for recruitment to including coordination with local, state and federal job placement agencies.
Manages the resolution of employee complaints and grievances by providing guidance and support in coordination with supervisors, managers, and updating any related HRIS.
Works with FSC to report and assist in addressing employee-related legal and/or union action through the implementation and/or application of employee relations policies, procedures and practices. Manages the administration of company sponsored benefit programs.
Conducts group presentations during on-boarding and open enrollment and provides instruction on how to enroll in benefit programs.
Coordinates with FSC all appropriate paperwork necessary to administer benefit programs. Manages all aspects of FMLA, including requests, responses, tracking, and reporting.
Manages employee requests for disability or religious accommodations. This includes engaging in interactive process with employee; documenting requests, resolutions and follow-up; keeping accommodation logs updated; and monitoring follow-up dates to ensure timely follow-up.
Reviews accommodation requests with FSC, and facility management as needed. Manages termination process to include adherence to all applicable laws and processes documentation in accordance with personnel policies and procedures. Provides information and instructions to terminating employees relative to health insurance continuation, final pay, and other required processes. Represents the facility at unemployment hearings, as necessary.
Serves as designated facility EEO Coordinator, responsible for implementing and administering the Affirmative Action Plan and coordinating OFCCP audit review process with FSC Legal and Human Resources departments. Manages workers' compensation process by monitoring claims and participating in workers' compensation hearings as necessary.
Assists in the management of the facility Safety program to maintain compliance with OSHA reporting processes and promote timely employee safety communications, in collaboration with safety team.
Utilizes established corporate and facility policies and procedures in making decisions, but performs with a high degree of independence and professional administrative skill and uses sound independent judgment in meeting the responsibilities and performing the duties of the position.
Supervises staff in the performance of their duties and evaluates as prescribed by the facility and company policy. This includes, but is not limited to, recruiting, hiring, training new employees, evaluating performance and preparing written performance appraisals, listening to concerns and effectively resolving disputes or issues, taking corrective or disciplinary action, developing work schedules for subordinates, and approving leave requests.
Manages and ensures compliance with all applicable laws and regulations related to Human Resources. Collaborates with FSC HR and Legal on issues requiring additional guidance.
Human Resources Assistant
CoreCivic, Hardeman County Correctional Facility
Bolivar, TN
08.2022 - Current
All clerical functions and general office duties procedures in the area of human resources and payroll administration.
Provide support in all areas of employee benefits and services employee relations, compliance, safety and health, wage and salary administration, performance management, and employee which includes recruiting, selection, and orientation. Reviews and processes human resources and payroll documents.
Verifies that required forms are accurate and complete for processing. Maintains personnel and medical files in compliance with policy and procedures. Processes personnel and payroll documents through regular use of software applications, i.e. Kronos, ATS, and JDE, including, but not limited to, promotions, demotions, transfers, and salary changes.
Assists in the implementation and administration of human resources policies, procedures, and programs. Responds to staff inquiries or requests regarding HR programs or refers to appropriate staff member or FSC for further assistance as needed. Assists with the implementation, and maintenance of an on-going recruiting program for staffing needs.
Assists with coordinating employment interviews, pre-employment screening, including background checks and employment verifications, and new hire orientation process. Reviews and maintains various logs or reports for accuracy and compliance i.e. new hire/term, job posting, staffing/vacancy, FMLA, Affirmative Action, Workers Compensation, disability accommodation, and religious accommodation.
Inputs text accurately and produces finished documents efficiently using word processing and spreadsheet programs; copies, compiles and distributes as necessary. Creates and maintains files in an organized manner, to include sorting, labeling, filing and retrieving, in accordance with company and facility file retention and storage procedures; maintains confidentiality and security of records.
(June 2023-present) Since June 2023 to present, I was acting HRM. During this time I am currently managing all aspects of Human Resources Department such as benefits, compensation, compliance, employee relations, organizational development, recruitment, and other general areas of human resources.
Works with facility Human Resources staff to ensure all specific human resources processes, procedures and contractual requirements are met.
Managing all aspects of FMLA, including requests, responses, tracking, and reporting, includes engaging in interactive process with employee; documenting requests, resolutions and follow-up; keeping accommodation logs updated; and monitoring follow-up dates to ensure timely follow-up.
Managing all termination process. Supervises staff in the performance of their duties and evaluates as prescribed by the facility and company policy.
Recruiting, hiring, training new employees, evaluating performance and preparing written performance appraisals, listening to concerns and effectively resolving disputes or issues, taking corrective or disciplinary action, developing work schedules for subordinates, and approving leave requests.
Knowledge of TDOC Reports, CAPS and other Human Resources related area pertaining to audits and all other employees relations policies, procedures and practices.
Correctional Officer
Corecivic, Whiteville Correctional Facility
Whiteville, TN
09.2017 - 08.2022
Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
Inspected cells and conducted random searches of common areas.
Operated security control systems to monitor entrances, exits, and movement within the facility.
Supervised offender work assignments and evaluated performance for compliance with standard regulations.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Participated in training sessions to stay current on best practices in corrections and emergency response.
Guarded facility entrances to screen visitors.
Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Master Scheduler
Corecivic, Whiteville Correctional Facility
Whiteville, TN
03.2013 - 08.2022
Plan, staff and schedule personnel resources according to applicable policies, standards, and contract requirements.
Ensure adequate coverage of all security posts and essential positions. Monitor all workforce management processes at the local facility level.
Manage and schedule/shift adjustments to optimize schedule adherence and provide overall staffing efficiencies.
Human Resources Experience During my time as Master Scheduler at Whiteville Correctional Facility, I also worked with the Human Resource Department during the transitions of HRM and Payroll Clerks to help in the process of entering time into Kronos, closing paying payroll, processing New Hires, and participating in several recruiting and hiring events such as job fairs and onsite interviews.
Senior Correctional Officer
Corecivic, Whiteville Correctional Facility
Whiteville, TN
04.2013 - 03.2016
Comply with daily post orders. Supervision of correctional officers assigned to the unit also includes, but is not limited to, coordinating, supervising, and controlling inmate movement.
Evaluated performance of subordinate officers on a regular basis using established criteria.
Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
Provided first response medical care in emergency situations until professional medical staff could take over.
Operated security control systems to monitor entrances, exits, and movement within the facility.
Supervised residents during meal distribution and intake, recreation time and work-site performance.
Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.