Latonya Walters
Orlando,USA
Summary
Highly skilled team player with a variety of administrative experience. Excellent computer skills, great communicator , effiency in Microsoft word , excel, outlook, Increases team productivity by keeping positive communication, organized and expertly handle assignments in a timely manner , Operates well with others and maintain a highly professional relationship with my peers , Maintain a strong commitment to optimizing the process of my work assignments/duties.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Caseworker-Intake
Orange County Government ~ AUE STAFFING
Orlando, US
10.2024 - Current
- Work as intake caseworker for Crisis Assistance Program (CAP)- Citizens Resource and Outreach, Screens incoming calls for eligibility assistance for rent, mortgage, utilities, for appointments, asaessess proper documentation for in office appointments. Advises clients of appropriate documents to bring in for appointments. Provide any other program services to clients and referrals. Assist with eviction for Epic program, review and look up eviction cases in the Orange County Clerk of courts, Screen applicants help with proper documentation and deadlines to prevent the further process of eviction.
Executive Assistant
Randstad
Orlando, US
12.2023 - 08.2024
- Provide Administrative Support to the CEO, Board of Directors, maintain outlook calendar, order office supplies, Provide Support/Assistance to the team, Maintain office maintenance Communication, Provide clear communication, assist with events, support staff with any needs!
Administrative Assistant l
Florida Department of Children and Families
Orlando, US
08.2023 - 11.2023
- Administrative Assistant to the HOPE FL, Assistant with Travel, budget, purchasing and all Administrative duties
Operations Processor
Wells Fargo
Orlando, US
02.2023 - 08.2023
- Process inbound return checks, check for accuracy, attention to detail, data entry, research accounts, assure productivity on day to day work is performed, process returns on day to day basis
Pre-Suit Paralegal~ (Temp)
Cohen Law Group
Orlando, US
10.2022 - 02.2023
- Administrative duties, maintain Attorney calendar, add appointments to calendar, efile documents to courts, Communicate/Interact with clients to ensure power of attorney forms and documents submitted in a timely manner, maintain invoice for payment/process from insurance company and contractor, provided professional customer service at all times
Consumer Credit Card
Truist
Orlando, US
04.2022 - 11.2022
- Received inbound calls from customers research and help identify problems with credit card accounts, determine if fraud activity was detected, customer service, applied payment
- Collections, Customer Service
AdministrativeAssistant
Florida Department of Transportation
Lake City, US
01.2020 - 03.2022
- Manage all Administrative duties for The Program Management Department, including Human Resource documentation, posting jobs to people first, Assist with Inventory, purchase orders, mail distribution, Assist with mandatory training for staff, staff evaluation, Process/Scan vehicle log for the dept, Maintain dept budget, assist with local program contract and invoices for audit and payment purposes, maintain outlook calendar for meetings, Provided Executive Assistant to the administrator of the department and Staff
Financial Aid Specialist
Florida Department of Transportation
Lake City, US
06.2017 - 01.2020
- Plans, analyzes, balances, coordinates and authorize federally funded projects within the District Work Program in accordance with the Work Program Instructions
- Obtain federal authorization for all phases of projects
- Monitor and Process the appropriate federal funds assigned to projects, research and analyze federally funded projects for cost overrun
PurchasingAgent
Florida Department of Transportation
Lake City, US
01.2016 - 06.2017
- Analyze procurement request, review specifications/scopes, acquire commodities and contractual services through ITB, Prepare Supplements, Purchase Orders, Amendments through PRIDE, RESPECT, MFMP, coordinates and process invoices in a timely manner to Department of Financial Service (DFS)
AdministrativeAssistant
Florida Department of Transportation
Lake City, US
06.2016 - 11.2016
- Manage the overall administrative functions of the Office
- Plans, coordinates, and organizes work assignments and projects
- Coordinate/assists with personnel actions, hiring packages process, performance evaluations
- Maintain confidentiality on all matters, maintain filing system for personnel, meetings, process human resource documents, purchase, travel, post jobs, inventory/surplus items
- Maintain ordering of supplies, PC-Card transactions and upload data into Works; administer office budget, rate management, vacancy reports
Staff Assistant
Florida Fish and Wildlife Conservation Commission
Lake City, US
01.1997 - 06.2016
- Provided expert administrative support, to meet daily requirements and maximize team productivity; Organize travel arrangement for up to 25 staff members, including all transportation and hotel stays
- Composed internal memos and external correspondence for senior management and review documentation for submittal purposes; Maintain letters and memos, maintain excellent customer relation through a timely response, manage purchase orders and invoices
Education
Master of Science - Psychology
GrandCanyon University
Phoenix, AZ01-2027
Skills
- Filing
- Communication skills
- Organizational skills
- Computer skills
- Human resources
- Word processing
- Personal assistant experience
- Procurement
- Research
- Microsoft Outlook
- Administrative Experience
- Office Management
- Purchasing
- Social Work
- Employee Orientation
- Presentation Skills
- Event Planning
- Recruiting
- Project Management
- Interviewing
- Logistics
- Accounts Receivable
- Case Management
- Microsoft Office
- Management
- Financial Report Writing
- Payroll
- Merchandising
- Bookkeeping
- Intake
- Microsoft Powerpoint
- Pricing
- Budgeting
- Accounting
- Accounts Payable
- Negotiation
- Customer service
- Data collection
- Client engagement
Certification
- Certified Notary Public, 05/01/12, Present
- Certified Public Manager (CPM), 08/01/21, Present
- Life Coach - Counseling, 12/01/20, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Caseworker-Intake
Orange County Government ~ AUE STAFFING
10.2024 - Current
Executive Assistant
Randstad
12.2023 - 08.2024
Administrative Assistant l
Florida Department of Children and Families
08.2023 - 11.2023
Operations Processor
Wells Fargo
02.2023 - 08.2023
Pre-Suit Paralegal~ (Temp)
Cohen Law Group
10.2022 - 02.2023
Consumer Credit Card
Truist
04.2022 - 11.2022
AdministrativeAssistant
Florida Department of Transportation
01.2020 - 03.2022
Financial Aid Specialist
Florida Department of Transportation
06.2017 - 01.2020
AdministrativeAssistant
Florida Department of Transportation
06.2016 - 11.2016
PurchasingAgent
Florida Department of Transportation
01.2016 - 06.2017
Staff Assistant
Florida Fish and Wildlife Conservation Commission
01.1997 - 06.2016
Master of Science - Psychology
GrandCanyon University