Summary
Work History
Education
Skills
Timeline
La Tonya  Watson

La Tonya Watson

Chicago,IL

Summary

Proven leader and effective decision-maker with a track record of enhancing customer service and team leadership at Sixers. Excelled in financial reporting and fostering positive customer relations, significantly improving operational efficiency. Skilled in money handling and creating a collaborative work environment, demonstrating a commitment to excellence and achievement.

Work History

Assistant Manager

Sixers
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Bus Operator

Chicago Transit Authority
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.
  • Transported customers to and from Location.

Dietary Aide

Mary Thompson Hospital
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Discarded outdated food products and maintained waste disposal procedures.

Driver/Armed Security Guard

Brinks Armored
08.1995 - 09.2006
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Education

Certified Certificate - Word Processing

Cortez Business College, Chicago, IL
05.1988

High School Diploma - General Studies

Calumet High School , Chicago, IL
05.1981

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Employee scheduling
  • Recruitment and hiring
  • Financial reporting
  • Customer relations

Timeline

Driver/Armed Security Guard - Brinks Armored
08.1995 - 09.2006
Cortez Business College - Certified Certificate, Word Processing
Calumet High School - High School Diploma, General Studies
Assistant Manager - Sixers
Bus Operator - Chicago Transit Authority
Dietary Aide - Mary Thompson Hospital
La Tonya Watson