Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Latonya White

Houston

Summary

Dynamic Certified Medical Assistant with extensive experience at MD Anderson Cancer Center, excelling in patient care and clinical documentation. Proven ability to enhance office efficiency and expedite insurance claims processing. Skilled in electronic health records and compassionate communication, ensuring a positive patient experience while maintaining HIPAA compliance.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

MD Anderson Cancer Center
05.2007 - 08.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Prepared lab specimens for diagnostic evaluation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.

Scheduling Clerk

Park Plaza Hospital (Now HCA)
03.2002 - 05.2007
  • Provided exceptional customer service, assisting clients with booking appointments and resolving scheduling issues.
  • Facilitated smooth communication between departments by promptly addressing scheduling inquiries and concerns.
  • Achieved timely completion of projects by expertly allocating resources based on project requirements and deadlines.
  • Processing prior authorizations and following up within 48 hours

Education

Communications

Lone Star College
Houston, TX
05.2023

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Clinical documentation
  • Electronic health records
  • Patient documentation
  • Patient assessments
  • Medical records management
  • Patient education
  • Phlebotomy techniques
  • Blood pressure measurement
  • Schedule coordination
  • Insurance confirmation
  • EMR / EHR
  • CPR

Certification

Certified Medical Assistant current expires 03/2026 #19100

Blood borne Pathogens and Infection Control expires 09/2026 #sxbpm392pd

Adult Mental Health First Aid USA expires 12/2025

Timeline

Certified Medical Assistant

MD Anderson Cancer Center
05.2007 - 08.2025

Scheduling Clerk

Park Plaza Hospital (Now HCA)
03.2002 - 05.2007

Communications

Lone Star College

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