Summary
Overview
Work History
Education
Skills
Timeline
Generic

LATORION BAKER

GREENACRES,FL

Summary

Dynamic professional with a proven track record at GNC, excelling in team leadership and customer service. Skilled in staff training and development, I enhanced operational efficiency and improved customer satisfaction. Adept at decision-making and problem-solving, I consistently delivered high-quality service while managing daily operations effectively.

Overview

2016
2016
years of professional experience

Work History

Assistant Manager

GNC
2018 - 2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Tire Technician

Tire Kingdom
2014 - 2017
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Enhanced safety standards by conducting thorough inspections of tires and related components.

Sales Associate

Jiffy Lube Live
2010 - 03.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

GED -

Lake Worth High School
Lake Worth, FL
02.2009

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision

Timeline

Assistant Manager

GNC
2018 - 2019

Tire Technician

Tire Kingdom
2014 - 2017

Sales Associate

Jiffy Lube Live
2010 - 03.2015

GED -

Lake Worth High School

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