Overview
Work History
Skills
Certification
Timeline
Generic

LaTosha Brown

Nashville,TN

Overview

21
21
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Family Care Center, PLLC
Nashville-Davidson, TN
04.2024 - Current
  • Greeted and checked in patients, updating patient information in computer system.
  • Responsible for filing all paperwork for patients
  • Scheduling all appointments
  • Updated electronic databases with current filing information to ensure accuracy of records.
  • Checked accuracy of documents before placing them in appropriate files

Medical Receptionist Psychiatry

Heritage Medical Associates, P.C.
Nashville, TN
03.2022 - Current
  • Provided excellent customer service at all times while interacting with both internal and external customers
  • Performed data entry tasks related to billing and collections procedures
  • Answered incoming calls, responding to inquiries from patients and other medical offices
  • Performed basic clerical duties such as filing, copying, faxing, scanning documents

Medical Receptionist

R1 RCM
Nashville, TN
03.2019 - 03.2022
  • Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers
  • Researched third party payer guidelines related to prior authorizations, coding and billing processes
  • Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process
  • Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment
  • Scheduled appointments, managed patient records and updated medical histories

Medical Receptionist

Vanderbilt University Medical Center
Nashville, TN
04.2016 - 03.2019
  • Scheduled patient appointments, verifying accuracy of appointment times with providers
  • Performed quality assurance checks to ensure accuracy of scanned documents
  • Created and maintained accurate records of all scanned documents

Medical Receptionist/Assistant

Cornila House Nursing Home
Nashville, TN
03.2011 - 03.2019
  • Managed inventory and supplies to ensure materials were available when needed
  • Filing all patients medical records using updated systems and databases
  • Providing strong customer service and greeting all patients
  • Ensuring accuracy in all areas of maintaining organization
  • Scanning all information from patients to make sure files are up to date and accurate

Administrative Assistant

TN Department of Labor & Workforce
Nashville, TN
01.2004 - 03.2011
  • Investigated and evaluated claims for accuracy and completeness according to established standards
  • Answering high volume of inbound and outbound calls
  • Filing and scanning all documents

Skills

  • Insurance Verification
  • Medical Billing
  • Medical Records
  • QuickBooks
  • Office Administration
  • Documentation Review
  • Calendar Management
  • Microsoft Office
  • Microsoft Excel
  • Customer Service

Certification

  • CPR Certification, Present
  • Intro to Medical Assistant, 01/01/24

Timeline

Medical Receptionist

Family Care Center, PLLC
04.2024 - Current

Medical Receptionist Psychiatry

Heritage Medical Associates, P.C.
03.2022 - Current

Medical Receptionist

R1 RCM
03.2019 - 03.2022

Medical Receptionist

Vanderbilt University Medical Center
04.2016 - 03.2019

Medical Receptionist/Assistant

Cornila House Nursing Home
03.2011 - 03.2019

Administrative Assistant

TN Department of Labor & Workforce
01.2004 - 03.2011
  • CPR Certification, Present
  • Intro to Medical Assistant, 01/01/24

Similar Profiles

CREATE PROFILE
LaTosha Brown