LaTosha Thompson
Fort Mill
Summary
Dynamic and results-driven professional with extensive experience at FedEx Ground, excelling in training and mentoring teams. Proven track record in strategic planning and complex problem-solving, enhancing operational efficiency and reducing turnover. Skilled in staff management and customer service, fostering a positive work environment while ensuring compliance with safety standards.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supervisor/ Linehaul Driver
FedEx Ground
02.2016 - Current
- Supervised daily operations, ensuring compliance with safety protocols and service standards.
- Led team training initiatives, enhancing employee performance and productivity.
- Streamlined package sorting processes, improving operational efficiency within the facility.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Analyzed workflow metrics to identify areas for process improvement and cost reduction.
- Collaborated with management to develop strategies for meeting seasonal demand fluctuations effectively.
City P&D Driver/ New Hire Trainer
FedEx Freight
03.2012 - 09.2025
- Operated delivery vehicles, ensuring compliance with safety regulations and company policies.
- Managed timely pickups and deliveries, optimizing routes for efficiency and customer satisfaction.
- Conducted routine vehicle inspections, identifying maintenance needs to minimize downtime.
- Trained new drivers on operational procedures and safety protocols to enhance team performance.
Safety and Security Assistant/Driver Trainer/Delivery Driver
Standard Logistics
09.2024 - 11.2024
- Conducted safety inspections to identify hazards and ensure compliance with regulations.
- Assisted in developing and implementing security protocols for facility protection.
- Monitored access points and authorized personnel entry to enhance site security.
- Coordinated emergency response drills, improving team preparedness and efficiency.
- Trained staff on safety procedures, fostering a culture of awareness and accountability.
- Evaluated incident reports to recommend improvements in safety measures and protocols.
- Enhanced workplace safety by conducting regular risk assessments and implementing necessary control measures.
OTR Truck Driver
Walmart Transportation, LLC
11.2017 - 12.2019
- Delivered freight efficiently across diverse routes while adhering to safety regulations.
- Conducted thorough vehicle inspections to ensure compliance with transportation standards.
- Managed logistics by planning optimal routes for timely deliveries and reduced fuel consumption.
- Mentored junior drivers on best practices for safe driving and cargo handling.
- Implemented strategies to enhance load management, improving overall delivery efficiency.
- Collaborated with dispatch teams to coordinate schedules and resolve delivery issues promptly.
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Trained new hires on operational procedures and company policies to ensure smooth onboarding processes.
Linehaul Driver
UPS
10.2008 - 02.2012
- Operated line haul routes to ensure timely deliveries and adherence to safety regulations.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Collaborated with dispatch team to optimize route efficiency and reduce delays.
- Managed cargo loading processes, ensuring secure transport of packages across long distances.
- Trained new drivers on operational procedures and safety protocols for effective onboarding.
- Demonstrated professionalism in all interactions with customers, representing the company in a positive manner at all times.
- Resolved delivery issues swiftly, maintaining high customer satisfaction through effective communication.
Education
High School Diploma -
Wyandanch High School
Wyandanch09-1990
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Complex Problem-solving
- Strategic planning
- Analytical thinking
- Team building
- Conflict resolution
Certification
- Forklift Training
Languages
English
Native or Bilingual
Timeline
Safety and Security Assistant/Driver Trainer/Delivery Driver
Standard Logistics
09.2024 - 11.2024
OTR Truck Driver
Walmart Transportation, LLC
11.2017 - 12.2019
Supervisor/ Linehaul Driver
FedEx Ground
02.2016 - Current
City P&D Driver/ New Hire Trainer
FedEx Freight
03.2012 - 09.2025
Linehaul Driver
UPS
10.2008 - 02.2012
High School Diploma -
Wyandanch High School