Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Receptionist Manager
Fesler Tax And Accounting
10.2021 - Current
Organized and updated databases, records and other information resources.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Created organized filing system to manage department documents.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Identified opportunities to streamline processes and improve office operations and efficiency.
Landscape Technician
Masterson Design Group
04.2016 - 09.2021
Utilized power tools and landscaping machines to maintain outdoor areas.
Performed equipment maintenance and repairs to keep tools functional for projects.
Cut trees and shrubs to shape and maintain landscape.
Removed debris and waste from outdoor areas.
Removed tree stumps, roots and debris for cohesive landscape appearance.
Installed stonework according to landscape design plan and client specifications.
Coordinated with other landscaping professionals to improve outdoor areas.
Utilized lawn striping methods for healthy grass growing and appearance.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Paraprofessional Educator
Reno County Education Co-Op
07.2019 - 02.2021
Provided support to help students with special needs learn and grow.
Provided support during classes, group lessons, and classroom activities.
Supported student learning objectives through personalized and small group assistance.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Delivered curriculum in both one-on-one lessons and group learning environments.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Education
Bachelor of Arts - Healthcare Administration
University of Arizona Global Campus
Chandler, AZ
08.2023
Skills
Business Correspondence
Operational Standard Development
Records and Database Management
Organizational Management
Supply Distribution
Inquiry Requests
Update Policies
Client Observations
Company Representation
Office Organization
Clerical Support
Sensitive Document Disposal
Timeline
Receptionist Manager
Fesler Tax And Accounting
10.2021 - Current
Paraprofessional Educator
Reno County Education Co-Op
07.2019 - 02.2021
Landscape Technician
Masterson Design Group
04.2016 - 09.2021
Bachelor of Arts - Healthcare Administration
University of Arizona Global Campus
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