Open To Work
Latosha Williams-Allen
Las Vegas
Summary
JOB OBJECTIVE
Overview
14
14
years of professional experience
4022
4022
years of post-secondary education
Work History
Life Enrichment/Activity Director
Mission Pines Nursing & Rehabilitation Center
North Las Vegas
02.2022 - Current
- Oversees the therapeutic and recreational activities for geriatric groups.
- Coordinate staff schedules, manage and create activities and events, and maintain equipment and rooms for their activities.
- Complete new resident and smoking assessments, IDT, MDS, QUAPI reports and Care Plans.
- During COVID 19- followed social distancing, infectious control and CDC guidelines.
- Attended and completed all inservice training.
- Attend daily management meetings and Facility rounds with Nursing and Social Services staff to ensure standards and regulations being implemented by staff and that the facility is continually in compliance.
- Manage staff schedule and daily tasks.
- Purchase materials needed for daily activities and events.
- Adhere to the monthly departmental budget.
- Screen, interview and hire employees.
- Report the concerts or needs of the department to the Executive Director.
TMS Technician
TMS Health Solutions
Sacramento
01.2019 - 08.2022
- Administer TMS (TransCranial Magnetic Stimulation) treatments according to specific physician protocols.
- Set up the TMS medical device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
- Provide excellent patient care and treat patients with compassion while developing trust and rapport.
- Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.
- Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.
- Administer psychiatric rating scales and counsel patients on completion of scales.
- Record session notes, track insurance authorizations, and schedule patient visits using EMR/EHR medical scheduling software.
- Communicate with a team of certified TMS psychiatrists who oversee patient treatment at multiple office locations.
- Adhere to seizure protocol and suicide prevention guidelines.
- One on one training with newly hired Physicians on all Brainsway functionality and Motor Threshold (MT) process.
- Clean, sterilize and track inventory for all treatment room needs.
Patient Care Coordinator
TMS Health Solutions
Sacramento
12.2017 - 01.2019
- Greet patients as they arrive for check in and check out.
- Process payments utilizing several different payment options.
- Accurately maintain schedules.
- Communicate and apply knowledge to match potential patients with the appropriate provider.
- Answer multiple phone lines and respond to faxed and emailed inquiries.
- Work with medical professionals to provide the best healthcare possible to patients.
- Ensure that patients receive the care they need and that they understand their medical condition, medications, and other instructions.
- Coordinate patient-care services; coordination can help reduce costs by reducing duplication of services.
- Conduct phone interviews, train newly hired staff.
- Provide daily training assessment.
- Support the Patient Care Coordinator team as needed.
- Adhere to all HIPPA guidelines.
Patient Service Administrator
Dignity Health
Sacramento
03.2012 - 02.2017
- Responds to member/provider issues and questions received in the member services queue.
- Documents calls as appropriate.
- Escalates calls to management, as needed.
- Works with internal departments, providers and pharmacies.
- Case management and conflict resolution to resolve issues as needed.
- Submit grievances to proper departments for review.
- Connect members to the Ombudsman office for further assistance.
- Review all incoming emails to ensure compliance has been followed.
- Provides instruction that may impact and/or benefits members.
- Process enrollment duties as assigned.
- Enters data in relevant online systems.
- Set up training schedules and manuals.
- Train newly hired staff.
- Provide daily training assessment.
- Support the Patient Service team as needed.
- Follow HIPPA guidelines.
- Other duties as assigned.
- Job fair assistance.
- Community Outreach.
Education
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ 08.2025 - 04.2026
Associate of Applied Science - Health Administration
Northwest Career College
Las Vegas, NV 11.2023 - 05.2025
MEPAP Part 1 - Nationally Certified Activity Director
Tagg Emm Consulting
Las Vegas, NV 01.2019 - 05.2021
TMS Technician Manufacturer Certified - Behavioral Sciences
Brainsway Co
Sacramento, CA 03.2018 - 04.2018
Certificate of Completion - Human Services Professional Program
Solano Community College
Fairfield, CACertificate of Completion - Medical/Dental Administration
Trinity College
Fairfield, CASkills
- Ability to type 45 wpm
- Excellent organizational skills
- Maintain confidential information
- Proficient in EMR
- Proficient in Microsoft Word
- Proficient in Microsoft Excel
- Proficient in Outlook 365
- Proficient in Powerpoint
- Proficient in Smartsheet
- Proficient in Availaty
- Proficient in Care Credit
- Proficient in EHR Systems
- Proficient in Point Click Care
- Proficient in Call Center - Reference Manual - NextGen
- Proficient in Valant - InstaMe
- Proficient in Rx plus
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteHybridSalary Range
$50000/yr - $200000/yrTimeline
Bachelor of Science - Health Administration
University of Phoenix
08.2025 - 04.2026
Associate of Applied Science - Health Administration
Northwest Career College
11.2023 - 05.2025
Life Enrichment/Activity Director
Mission Pines Nursing & Rehabilitation Center
02.2022 - Current
MEPAP Part 1 - Nationally Certified Activity Director
Tagg Emm Consulting
01.2019 - 05.2021
TMS Technician
TMS Health Solutions
01.2019 - 08.2022
TMS Technician Manufacturer Certified - Behavioral Sciences
Brainsway Co
03.2018 - 04.2018
Patient Care Coordinator
TMS Health Solutions
12.2017 - 01.2019
Patient Service Administrator
Dignity Health
03.2012 - 02.2017
Certificate of Completion - Human Services Professional Program
Solano Community College
Certificate of Completion - Medical/Dental Administration
Trinity College