Latoya Adams
La Plata,MD
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Day and Night Labor Services
Baltimore, MD
06.2023 - 10.2024
- Assisted patients in person and via phone with scheduling, billing, and insurance verification
- Maintained HIPAA compliance while handling confidential patient records and data
- Provided a welcoming and professional front office experience for patients and visitors
- Entered and updated patient information in electronic health records (EHR) systems
Medical Office Assistant
Roberts Home Care Services
Waldorf, MD
04.2015 - 06.2023
- Verified insurance eligibility and processed billing statements and claims
- Updated and maintained accurate patient records, ensuring data integrity and confidentiality
- Assisted patients with accessing online medical records and provided guidance on healthcare services
- Delivered administrative support to improve office efficiency and workflow
Timeline
Medical Receptionist
Day and Night Labor Services
06.2023 - 10.2024
Medical Office Assistant
Roberts Home Care Services
04.2015 - 06.2023