Summary
Overview
Work History
Education
Skills
Timeline
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LaToya Blackmon

McAlester,OK

Summary

Housekeeping professional with commitment to high standards and achieving results. Recognized for maintaining pristine environments and efficiently managing laundry processes. Valued team collaborator who adapts to changing needs and ensures reliability. Expertise in cleaning techniques and laundry management.

Overview

9
9
years of professional experience

Work History

Casino Cage Cashier

Choctaw Nation Casino
McAlester, Ok
09.2023 - 07.2024
  • Handled guest disputes professionally, escalating issues to supervisors when necessary while remaining calm under pressure situations that may arise from time-to-time within a casino.
  • Processed large-volume transactions for high rollers, ensuring confidentiality and adherence to appropriate protocols.
  • Safeguarded casino assets through diligent attention to detail, quickly identifying counterfeit currency or fraudulent activities when present.
  • Processed various cash transactions and answered gaming customer questions.
  • Assisted in the training and onboarding of new cage cashiers by sharing knowledge and best practices to ensure their success within the role.

Housekeeping Room Attendant

Extended Stay America
McAlester, OK
04.2023 - 12.2023
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

911 Emergency Dispatcher

Okmulgee County 911
Okmulgee, Ok
08.2015 - 12.2022
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.

Education

Bachelor of Arts - Criminal Justice

University of Central Oklahoma
Edmond, Oklahoma
12.2009

High school or equivalent -

Broken Bow High School
Broken Bow, Oklahoma
05.2003

Skills

  • Experience working in an office setting performing various clerical duties including but not limited to answering phones, filing, data entry and sorting mail
  • Highly organized
  • Experience handling confidential information
  • In-depth ability to think and act quickly, calmly, and accurately while handling multiple administrative tasks simultaneously
  • Strong Ethics
  • Cash handling expertise
  • Dependability

Timeline

Casino Cage Cashier

Choctaw Nation Casino
09.2023 - 07.2024

Housekeeping Room Attendant

Extended Stay America
04.2023 - 12.2023

911 Emergency Dispatcher

Okmulgee County 911
08.2015 - 12.2022

High school or equivalent -

Broken Bow High School

Bachelor of Arts - Criminal Justice

University of Central Oklahoma
LaToya Blackmon