Summary
Overview
Work History
Education
Skills
Technician license
Timeline
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LaToya Bolden

Kansas City,MO

Summary

Proven Pharmacy Technician with a track record of enhancing operational efficiency at Walgreens. Excelled in drug inventory control and customer problem-solving, boosting pharmacy productivity. Skilled in team collaboration and implementing organizational improvements, demonstrating a strong commitment to service quality and accuracy.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

Walgreens
12.2021 - 07.2024
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Entered and processed patients' prescriptions into internal system.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Developed and implemented improvements to pharmacy organization system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Production Worker

JCPenney Logistics Center
08.2015 - 02.2020
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.

Education

High School Diploma -

Ruskin High School
Kansas City, MO
05.2001

Skills

  • Supply Restocking
  • Drug Inventory Control
  • Drug utilization review
  • Prescription Filling
  • Problem-solving skills
  • Interpreting and Processing Medication Orders
  • Processing payments
  • Pharmacy and customer records management
  • Team Collaboration

Technician license

Missouri Pharmacy Technician License

Timeline

Pharmacy Technician

Walgreens
12.2021 - 07.2024

Production Worker

JCPenney Logistics Center
08.2015 - 02.2020

High School Diploma -

Ruskin High School
LaToya Bolden