Latoya Buckner

Engaged potential home buyers regarding home purchasing processes. Conducted follow-up calls to nurture leads and maintain interest. Scheduled property showings to facilitate client evaluations. Responded promptly to inquiries, ensuring effective communication. Sent out informative emails to keep clients updated. Greeted customers warmly, establishing a welcoming environment.

• Responded to customer inquiries via phone and email, ensuring timely resolution of issues.
• Assisted in scheduling transportation services, optimizing routes for efficiency.
• Maintained accurate records of service requests and customer interactions using CRM software.
• Collaborated with team members to enhance service delivery and improve customer satisfaction.
• Provided training support for new hires, promoting adherence to company policies and procedures.