LaToya Bullock
Myrtle Beach,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Office Representative
Wade Davis Statefarm
08.2023 - 10.2023
- Streamlined office processes for improved workflow and increased productivity daily.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
- Provided support during meetings by preparing materials and taking detailed notes for future reference.
- Handled confidential information with discretion, maintaining the privacy of clients and colleagues alike.
Licensed Insurance Agent
Mark Beckford American Income Life Insurance
07.2022 - 03.2023
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Developed customized presentations for prospective clients that highlighted relevant products and benefits based on their unique needs.
Assistant Manager
The Fragrance Outlet
04.2021 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations daily.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Booking Agent's Assistant
LorriaShin Photography
04.2021 - 10.2021
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled daily.
- Supported company owner by managing budgets, scheduling appointments and organizing owner itinerary monthly.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Assistant Manager
Wilson Leather Outlet
07.2017 - 12.2020
- Supervised day-to-day operations to meet performance, quality and service expectations. daily.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular monthly inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with the Store Manager planning schedules and delegating assignments to meet coverage and service demands.
- Monitored team members to enhance professional development and accountability in workplace.
Education
High School Diploma -
North Myrtle Beach High School
Little River, SC05.1998
Skills
- Strong Organization
- Document Management
- Meeting Scheduling
- Research abilities
- Positive Attitude
- Customer Service
- Time Management
- Strong Problem Solver
- Prioritizing Work
- Scheduling
Timeline
Office Representative
Wade Davis Statefarm
08.2023 - 10.2023
Licensed Insurance Agent
Mark Beckford American Income Life Insurance
07.2022 - 03.2023
Assistant Manager
The Fragrance Outlet
04.2021 - 07.2022
Booking Agent's Assistant
LorriaShin Photography
04.2021 - 10.2021
Assistant Manager
Wilson Leather Outlet
07.2017 - 12.2020
High School Diploma -
North Myrtle Beach High School