Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

LaToya Henry

Baton Rouge,LA

Summary

Accomplished Patient Access Associate seeking a transition into various statewide programs, transferring skills from large-scale service operations management and program execution. Strategic thinker able to develop big-picture goals and benchmarks, with a track record of exceeding productivity goals by 30%.

Overview

8
8
years of professional experience

Work History

Patient Access Representative

WOMAN'S HOSPTAL
BATON ROUGE, LA
10.2015 - Current
  • Reviews eligibility responses to assess patient benefit level and prepare estimates.
  • Maintains confidentiality of all patient information in accordance with HIPAA regulations.
  • Collaborates with other departments to ensure quality customer service was delivered.
  • Applies knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Monitors availability of revenue sources and promptly identifies existing or potential financing problems.
  • Plans, develops, implements and monitors comprehensive Health Care program policies.
  • Coordinate and control small or less complex statewide program(s).
  • Screens patients for eligibility for state, local and federal assistance programs.
  • Applies knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Obtains necessary signatures for privacy laws and consent for treatment.
  • Enforces regulations directing provider participation standards and recipient benefits when Medicaid is authorized.
  • Monitors availability of revenue sources for patients and promptly identifies existing or potential financing problems and solutions.

Education

Master of Science in Public Administration And Health Care Management -

Grand Canyon University

Bachelor's in Psychology -

Southern University and A & M College

Associate of Arts in Humanities -

Baton Rouge Community College

Skills

  • Microsoft Office
  • Interpersonal Expertise
  • Health care Experience
  • Leadership
  • Problem Solving
  • Written Communication
  • HIPAA Compliance
  • Insurance Verification
  • Auditing and eligibility enrollment
  • Project Coordination

References

References available upon request.

Timeline

Patient Access Representative

WOMAN'S HOSPTAL
10.2015 - Current

Master of Science in Public Administration And Health Care Management -

Grand Canyon University

Bachelor's in Psychology -

Southern University and A & M College

Associate of Arts in Humanities -

Baton Rouge Community College
LaToya Henry