Latoya Holman
138 Lake Drive ,Georgia
Summary
At Dart Entities, I excelled as a Supervisor, enhancing team productivity by over 20% through strategic planning and effective staff management. My leadership was marked by fostering a culture of excellence and mentoring, significantly improving customer satisfaction and operational efficiency. Skilled in process improvement and conflict resolution, I championed a collaborative and results-driven environment.
Overview
6
6
years of professional experience
Work History
Supervisor
Dart Entites
03.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Education
Correction - Security
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Inventory control
- Staff development
- Staff discipline
- Team building
- Processes and procedures
- Operations management
- Process improvement
- Process monitoring and improvement
- Relationship building
- Schedule development
- Policy enforcement
- Project planning
- Public speaking
- Priority management
- Conflict resolution
- Inventory oversight
- Expectation setting
- Negotiation
- Software experience
- Financial management
- Waste reduction
- Data analytics
- Business development
- Contract management
- Verbal and written communication
- Safety protocols
- Coaching and mentoring
- Policy and procedure development
- Payroll processing
- Task delegation
- Quality control
- Documentation and reporting
- Workflow management
- Employee development
- Risk management
- Performance management
- Budget management
- Department organization
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Time management
Timeline
Supervisor - Dart Entites
03.2019 - Current
Lamar Institute of Technology - Correction , Security
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