Latoya James
Philadelphia,PA
Summary
Proven Dietary Aide with a track record of enhancing kitchen efficiency and cleanliness at ISH Health Services by adeptly managing time and coordinating with staff. Excelled in delivering high-quality customer service and maintaining sanitary standards, showcasing strong problem-solving and cleaning skills. Achieved a 20% improvement in meal delivery timeliness.
Overview
9
9
years of professional experience
Work History
Sales Associate
Dollar Tree
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
Dietary Aide
ISH Health Services
08.2023 - 06.2024
- Kept all kitchen areas clean, tidy and free of hazards
- Served meals to residents in accordance with established schedules and dietary procedures
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Dietary Aide
Pennsylvania LTC
06.2022 - 01.2023
- Kept all kitchen areas clean, tidy and free of hazards
- Served meals to residents in accordance with established schedules and dietary procedures
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Stocker
Restaurant Depot
08.2021 - 07.2022
- I reorganized things on shelves, restocked, and made sure the area was clean/ broke down and trash boxes.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
Fry Cook/Cashier
Macdonald's
06.2015 - 03.2016
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
Education
Diploma - Counseling Psychology
MLK Highschool
Philadelphia, PA09.2027
Skills
- Time Management
- Cleaning and sanitizing
- Problem-Solving
- Customer Service
- Food Safety
- Food Preparation
- Computer skills
- Computer literacy
- Retail sales
- Stocking
- Materials handling
- Heavy lifting
Timeline
Sales Associate
Dollar Tree
08.2024 - Current
Dietary Aide
ISH Health Services
08.2023 - 06.2024
Dietary Aide
Pennsylvania LTC
06.2022 - 01.2023
Stocker
Restaurant Depot
08.2021 - 07.2022
Fry Cook/Cashier
Macdonald's
06.2015 - 03.2016
Diploma - Counseling Psychology
MLK Highschool
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