LATOYA JOHNSON
memphis,US
Summary
Compassionate, caring, and at ease with people from all walks of life. Ability to remain calm under pressure and handle difficult patients and high-stress situations with ease. Experienced phlebotomist with a track record of success. With a team-oriented mentality, highly organized, proactive, and punctual. Proficient and trained in whole blood and apheresis collections. Determines eligibility by conducting donor health screens. Complies with applicable Federal and State, Local regulations. Compassionate and great bedside manners with donors.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist 2
Charles River Laboratories
Memphis, US
06.2011 - 11.2024
- Screen donors, draw blood samples, assist or perform a collection of whole blood, leukapheresis, and or plateletpheresis products, also perform various other duties to help facilitate smooth and efficient operations under the supervision and direction of a Registered Nurse.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Conducted routine equipment maintenance checks, ensuring all devices were in proper working order for optimal patient care.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Maintained a clean and safe work environment, following proper infection control procedures to minimize risk of contamination.
- Improved patient comfort by employing efficient and gentle phlebotomy techniques.
- Promoted patient safety by verifying identification, labeling samples correctly, and cross-checking information with requisition forms.
- Assisted with training new phlebotomists, sharing best practices, and providing guidance on technique improvement.
- Handled difficult venipuncture situations skillfully, adapting techniques as needed based on individual patient needs or anatomy variations.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Verified patients' identification for proper sample collection.
Phlebotomist/Health Screener
Tennessee Blood Services
Memphis, US
06.2008 - 06.2011
- Medical history health Screener: Vital signs
- Assisted Donor Floor with Phlebotomy procedures as needed
- Prepared and labeled donor whole blood bags for collection.
Phlebotomy Assistant Manager
Interstate Blood Bank
Memphis, TN
04.2003 - 06.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory of phlebotomy supplies, maintaining adequate stock levels to support daily operations without interruption.
- Assisted in maintaining a clean and organized phlebotomy station, adhering to infection control protocols.
- Improved patient comfort by employing efficient and gentle phlebotomy .
- Demonstrated proficiency in phlebotomy techniques, resulting in successful blood draws on first attempts for most patients.
- Assisted in training new phlebotomy technicians, sharing expertise and best practices to ensure high-quality performance.
Education
Associate of Applied Science - Pre Nursing
Arkansas State University
Jonesboro, AR05.2027
Certification - Phlebotomy
Southwest Tennessee Community College - Union Avenue Campus
Memphis, TN05.2019
Skills
- Phlebotomy
- Whole blood and apheresis collections
- Donor health screens
- Regulatory compliance
- Bedside manners
- Sample and specimen collection
- Venipuncture Expertise
- Infection control measures
- Specimen labeling procedures
- Capillary puncture
- Infection Control
- Quality Control
- Geriatric phlebotomy
- HIPAA Compliance
Certification
Phlebotomy Tech (PBT), American Society Of Clinical Certified, 05/2014, Present
ASCP Certified Phlebotomist
I'm currently ASCP Certified as of 05/30/2014
Timeline
Certified Phlebotomist 2
Charles River Laboratories
06.2011 - 11.2024
Phlebotomist/Health Screener
Tennessee Blood Services
06.2008 - 06.2011
Phlebotomy Assistant Manager
Interstate Blood Bank
04.2003 - 06.2008
Associate of Applied Science - Pre Nursing
Arkansas State University
Certification - Phlebotomy
Southwest Tennessee Community College - Union Avenue Campus