La Toya Matthews
North Las Vegas,Nevada
Summary
Proficient Patient Registrar with extensive experience ensuring patient privacy, verifying insurance coverage, and maintaining data accuracy. Successfully expedited check-in processes and collaborated with supervisors to improve operational efficiency. Skilled in training new staff, collecting payments, and performing administrative tasks.
Overview
15
15
years of professional experience
Work History
Patient Registrar
ITX
11.2022 - 04.2023
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
- Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
- Maintained up-to-date knowledge of hospital policies, procedures, and insurance requirements to provide accurate information to patients during registration.
Swift Transportation
OTR Truck Driver
04.2022 - 12.2022
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Dropped and hooked trailers and changed configuration of equipment.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
Patient Registrar
Desert Springs Hospital
04.2019 - 02.2022
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
Patient Registrar
Healthcare Partners of Nevada
11.2015 - 04.2019
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
Patient Registrar
University Medical Center
07.2008 - 03.2015
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Certificate - Medical Billing
Academy of Medical And Business Careers
Las Vegas, NV03.2000
High School Diploma -
Adult Education High School
Las Vegas, NV02.1992
Skills
- Patient confidentiality
- Professionalism and Ethics
- Documentation accuracy
- Information documentation
- Insurance Verification
- Data entry expertise
- Payment Collection
- Insurance Authorizations
Timeline
Patient Registrar
ITX
11.2022 - 04.2023
Swift Transportation
OTR Truck Driver
04.2022 - 12.2022
Patient Registrar
Desert Springs Hospital
04.2019 - 02.2022
Patient Registrar
Healthcare Partners of Nevada
11.2015 - 04.2019
Patient Registrar
University Medical Center
07.2008 - 03.2015
Certificate - Medical Billing
Academy of Medical And Business Careers
High School Diploma -
Adult Education High School
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