Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Service Coordinator
National Church Residences
Auburn Hills, MI
10.2024 - Current
Provided case management services to residents, including assessing resident needs, and developing individualized care plans.
Advocated on behalf of the residents in order to promote their rights and interests.
Organized activities designed to foster social interaction and community involvement among residents.
Managed communication between residents, families, and staff members efficiently.
Coordinated referrals between various agencies when necessary.
Attended training related to service coordinator best practices in order to stay up-to-date on relevant information.
Esthetics Instructor
David Pressley School
Royal Oak, MI
07.2022 - 01.2023
Instructed students on state regulations and safety protocols in esthetics.
Created a positive learning environment by encouraging participation from all students in class activities.
Organized classroom materials and resources for instruction purposes.
Explained basic anatomy and physiology principles relevant to the practice of esthetics.
Reviewed safety procedures with students prior to beginning any hands-on work or treatments.
Developed lesson plans for classes in esthetic services, such as facials, waxing and body treatments.
Maintained records of student attendance, grades and other relevant data related to classes taught.
Mortgage Loan Processor
UWM
Pontiac, MI
06.2018 - 10.2022
Processed loan documents and ensured compliance with federal regulations.
Ordered appraisals and title services on behalf of borrowers when necessary.
Provided customer service by responding to inquiries regarding loan status.
Submitted completed loan packages to underwriting department for approval or denial decisions.
Reviewed loan applications and verified accuracy of borrower information.
Verified that all conditions of the loan have been met prior to disbursement of funds.
Patient Care Technician
St. Joseph Mercy Hospital
Pontiac, MI
02.2000 - 06.2009
Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.
Performed vital signs checks such as blood pressure and temperature readings for patients.
Assisted with administering medications under the direction of a Registered Nurse.
Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
Assisted with admission, discharge and transfer procedures of patients according to hospital policy and procedure guidelines.
Regional Vice President/VP of Sales and Business Development at National Church ResidencesRegional Vice President/VP of Sales and Business Development at National Church Residences