Latoya Myrie
New York,NY
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Manager
Advanced DDS
Garden City, NY
06.2022 - Current
- Coordinated daily operations to enhance team efficiency and workflow.
- Assisted in training new staff on company policies and procedures.
- Managed scheduling to ensure optimal coverage during peak hours.
- Managed customer service inquiries and complaints in a timely manner.
- Educated customers on product features, services, and promotions effectively.
- Maintained accurate patient records and updated information in the system.
- Assisted healthcare providers in preparing treatment documentation and referrals.
- Educated patients on insurance benefits and financial responsibilities.
- Conducted financial consultations with patient and set up payment plans.
- Coordinated insurance claims processing for efficient workflow management.
- Streamlined data entry procedures to enhance accuracy and efficiency.
- Processed payments for insurance premiums and maintained accurate records of all transactions.
Dental Assistant
Gentle Dental
Queens, New York
12.2018 - 01.2020
- Assisted dentists during procedures to ensure patient comfort and efficiency.
- Prepared examination rooms by sterilizing instruments and organizing supplies.
- Educated patients on oral hygiene practices and post-treatment care.
- Scheduled appointments and coordinated with patients for timely visits.
- Collaborated with team members to improve workflow in the dental office.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Educated patients on treatment procedures and post-procedure home care.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Assisted with scheduling appointments for clients and visitors.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Completed basic bookkeeping and document filing.
Education
Associate of Applied Science - Healthcare Management
LaGuardia Community College
Long Island City, NY 03.2020 - 05.2023
Certified Dental Assistant Ssistant - Dental Assistant
Queens Dental Society With York College
Queens, NY 10.2014 - 01.2015
Skills
- Customer service
- Team management
- Training and development
- Insurance claims processing
- Scheduling coordination
- Financial consultations
- Data entry accuracy
- Problem-solving
- Financial reporting
- Business administration
- Inventory management
- Employee scheduling
- Performance evaluation
- Multitasking and organization
Timeline
Assistant Manager
Advanced DDS
06.2022 - Current
Associate of Applied Science - Healthcare Management
LaGuardia Community College
03.2020 - 05.2023
Dental Assistant
Gentle Dental
12.2018 - 01.2020
Certified Dental Assistant Ssistant - Dental Assistant
Queens Dental Society With York College
10.2014 - 01.2015