LaToya Reed
Lewisville,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Assistant General Manager
TownePlace Suites by Marriott
Lewisville, TX
08.2017 - Current
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Delegated work to staff, setting priorities and goals.
- Mitigated business risks by working closely with staff members and assessing performance.
Manager
Party City
Lewisville, TX
10.2021 - 06.2025
- Resolved customer inquiries and complaints requiring management-level escalation.
- Coached, mentored and trained team members in order to improve their job performance.
- Assigned work and monitored performance of project personnel.
Housekeeping Supervisor
Townplace Suites Marriott
Bedford, TX
03.2013 - 02.2017
- Reported damage or theft of hotel property to management.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Inventoried incoming supplies and placed items in stock for use by personnel.
Education
Associate of Applied Science - Early Childhood Education
Charles Stewart Mott Community College
Flint, MI04-2004
Skills
- Employee training
- Team management
- Customer service
- Staff development
- Budget control
- Employee scheduling
- Financial reporting
- Operations management
- Staff management
- Effective leader
- Staff hiring
- Verbal and written communication
- Delegating work
- Employee relations
- Invoice processing
Timeline
Manager
Party City
10.2021 - 06.2025
Assistant General Manager
TownePlace Suites by Marriott
08.2017 - Current
Housekeeping Supervisor
Townplace Suites Marriott
03.2013 - 02.2017
Associate of Applied Science - Early Childhood Education
Charles Stewart Mott Community College
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