LaToya Spencer
Milwaukee,WI
Summary
Proven Administrative Coordinator with a track record of efficiency improvement and effective prioritization at Boys & Girls Club Of Greater Milwaukee. Excelled in deadline management, enhancing operational workflows, and delivering compassionate resident care at Alexian Village. Demonstrates exceptional time tracking and interpersonal skills, significantly boosting productivity and resident satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Vinebrookhomes
05.2023 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Personal Assistant
Write Stride
06.2020 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
Medical Customer Service Associate
Alorica
10.2022 - 04.2023
- Coordinated with pharmacists to ensure accurate medication delivery for patients with respiratory conditions.
- Expedited medication delivery for incoming patients by coordinating with pharmacy partners on prescription orders upon admission assessment completion.
- Expedited medication delivery by efficiently assembling orders and coordinating with shipping teams.
Administrative Coordinator
Boys & Girls Club Of Greater Milwaukee
09.2021 - 09.2022
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Resident Aide
Alexian Village
10.2018 - 08.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Actively participated in ongoing staff training programs to maintain knowledge on best practices in residential care settings.
- Improved resident satisfaction by providing compassionate and attentive care.
Education
Associate of Applied Science - Business Administration And Management
Milwaukee Area Technical College
Milwaukee, WI06-2021
No Degree - Certified Nursing Assistant
Quality Healthcare Options
Milwaukee04-2005
High School Diploma -
Milwaukee Spectrum High School
Milwaukee, WI06-2002
Skills
- Time tracking
- Deadline Management
- Efficiency Improvement
- Effective prioritization
Certification
- Fair Housing Certification- Various certifying bodies or state agencies.
- C.B.R.F. Certification UW Green Bay 2014
- QuickBooks ProAdvisor Certification – Intuit QuickBooks.
- Notary Public
Timeline
Leasing Consultant
Vinebrookhomes
05.2023 - Current
Medical Customer Service Associate
Alorica
10.2022 - 04.2023
Administrative Coordinator
Boys & Girls Club Of Greater Milwaukee
09.2021 - 09.2022
Personal Assistant
Write Stride
06.2020 - Current
Resident Aide
Alexian Village
10.2018 - 08.2021
- Fair Housing Certification- Various certifying bodies or state agencies.
- C.B.R.F. Certification UW Green Bay 2014
- QuickBooks ProAdvisor Certification – Intuit QuickBooks.
- Notary Public
Associate of Applied Science - Business Administration And Management
Milwaukee Area Technical College
No Degree - Certified Nursing Assistant
Quality Healthcare Options
High School Diploma -
Milwaukee Spectrum High School
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