Serenity Herring
Philadelphia,PA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Mable Thrifty Treasures
07.2019 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- this is a summer Job
Childcare Assistant
Sister's Child Care
07.2024 - 12.2024
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Server Assistant
Ummi Kitchen
02.2020 - 01.2021
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with dining room set up prior to and after service period.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
Education
High School Diploma -
Tacony Academy Charter High School
06.2024
Skills
- Building Customer Loyalty
- Assigning Tasks
- Cash Handling
- Store Policies and Procedures
- Time Management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Reliability and punctuality
- Flexible schedule
- Product knowledge
- Cash register operation
- Stocking and receiving
- Time management
- Teamwork and collaboration
- Problem-solving
- Teamwork
- Customer service
Reference
- Latoya Isreal 267-622-5765
- Cherlisa Smith 215-764-2959
Interest
My interest at the moment is my love for culinary art and fashion so once a week i try to cook something different for my family; I've always had a eye for fashion, designing my own prom dress,has lead me down the road of retail so right out of high school I jumped in to retail sales, working in the fashion industry, I'm still young so I'm still trying to figure out my path, but I do no that I'm a hard working, willing to learned and take on new task, I'm an accent to any company.
Timeline
Childcare Assistant
Sister's Child Care
07.2024 - 12.2024
Server Assistant
Ummi Kitchen
02.2020 - 01.2021
Retail Sales Associate
Mable Thrifty Treasures
07.2019 - Current
High School Diploma -
Tacony Academy Charter High School
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