LaToya Toulson
Mays Landing,NJ
Summary
Compassionate Detox Technician skilled in vital sign monitoring and trauma-informed care. Adept at fostering safe environments and enhancing patient satisfaction through effective communication and behavioral management.
Overview
23
23
years of professional experience
Work History
Detox Technician
John Brooks Recovery Center
Mays Landing, NJ
04.2021 - Current
- Administered detox protocols ensuring patient safety and adherence to treatment plans.
- Monitored vital signs and behaviors, documenting changes in patient conditions.
- Collaborated with multidisciplinary teams to develop individualized care strategies.
- Educated patients on withdrawal symptoms and coping strategies for recovery.
- Streamlined intake process for new patients by accurately gathering essential information about medical history, substance use habits, and current health status at the time of admission.
- Increased patient satisfaction by responding promptly to concerns or requests for assistance during detoxification process.
- Contributed to a safe and supportive environment for patients, assisting in crisis intervention and de-escalation techniques when necessary.
Behavior Technician
Hendricks House for Women
Egg Harbor City, NJ
09.2017 - 04.2021
- Implemented individualized behavior intervention plans to support client development and progress.
- Monitored client behaviors, documenting observations to inform treatment adjustments and strategies.
- Collaborated with multidisciplinary teams to ensure comprehensive care and continuity of services.
- Trained and guided junior technicians on best practices for behavior management techniques.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Mail Room Manager
James Candy Company
Atlantic City, NJ
03.2003 - 03.2017
- Supervised daily mailroom operations to ensure timely processing and delivery of all incoming and outgoing mail.
- Implemented efficient sorting systems to improve workflow and reduce processing time.
- Trained and mentored staff on best practices for mail handling and safety protocols.
- Developed inventory management procedures for mailing supplies, enhancing resource availability.
- Monitored compliance with postal regulations to mitigate risks and maintain operational standards.
- Evaluated performance metrics to identify areas for process improvement and cost reduction.
- Led team meetings to discuss objectives, address challenges, and foster collaboration among staff members.
Education
High School Diploma -
Atlantic City Highschool
Atlantic City, NJ01-2015
Skills
- Vital sign monitoring
- Patient transportation
- Individual counseling
- Substance abuse
- Toxicology review
- Withdrawal symptom management
- Trauma-informed care
- Excellent communication
- Multitasking Abilities
- Medical terminology
- Behavioral management
- Interpersonal skills
Timeline
Detox Technician
John Brooks Recovery Center
04.2021 - Current
Behavior Technician
Hendricks House for Women
09.2017 - 04.2021
Mail Room Manager
James Candy Company
03.2003 - 03.2017
High School Diploma -
Atlantic City Highschool