LaToya Walker Warren
Orange Park,FL
Summary
Experienced Program Administrator with background in overseeing and improving programs to boost efficiency. Bring strong leadership skills, the ability to manage multiple tasks simultaneously, and a keen eye for strategic planning. Recognized for fostering team collaboration and consistently delivering projects on time. Previous work has delivered tangible improvements in program performance and productivity.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Program Administrator
Department of Children and Families
Jacksonville, FL
05.2022 - Current
- Conducted direct oversight and evaluation of unit supervisors and their teams.
- Addressed and resolved employee problems using proper intervention methods.
- Consult with supervisors on unit production, the quality of work performed, and render support and counsel to supervisors and their employees.
- Act as liaison to community organizations, local government units, school system, and public.
- Identified needs and generated solutions for community services.
- Partnered with Circuit Administration to present department initiatives at local events.
- Oversee expenditures by subordinates from the Family Safety operating budget, expense needs, and implement necessary cost-containment measures.
- Coordinated internal use of equipment and furniture for efficiency.
- Evaluated and hired leading candidates for various positions.
Child Protective Investigator Supervisor
Department of Children and Families
Jacksonville, FL
04.2015 - 05.2022
- Supervised, trained, and provided support to a unit of six or more Child Protective Investigators.
- Ensured productivity and quality investigations from direct reports, while providing excellent guidance and support.
- Executed the required administrative responsibilities by responding to emails, completing time sheets, and attendance records, and adhering to operating procedures.
- Supervised investigations involving death, critical injury, and ensure the execution of proper protocol on each investigation.
- Focused on maintaining positive working relationships while retaining staff.
Sr. Child Protective Investigator
Department of Children and Families
Jacksonville, FL
03.2014 - 04.2015
- Examined critical injuries and fatalities in alleged abuse cases.
- Performed initial and continuous assessments of child safety threats.
- Coordinated with the state attorney, law enforcement, child protection team, and other required individuals.
- Enhanced team functionality by aiding challenging case investigations.
- Formulated comprehensive safety measures when potential threats arose.
- Managed schedules for participant case reviews.
- Offered aid and resources to staff members.
Child Protective Investigator
Department of Children and Families
Jacksonville, FL
12.2011 - 03.2014
- Conducted investigations regarding allegations of abuse and neglect, including death and critical injury cases.
- Performed continuous assessments of potential threats to children's well-being.
- Worked alongside state attorney, law enforcement, and child protection team.
- Arranged and facilitated participant-involved case discussions.
- Engaged in collaborative work with regional partners.
Economic Self Sufficiency Specialist
Department of Children and Families
Jacksonville, FL
04.2009 - 12.2011
- Directly respond to medical inquiries from medical providers, and assist the community with obtaining SNAP (Supplemental Nutrition Assistance Program) benefits.
- Assessed qualification criteria in Medicaid applications.
- Determined qualification status of benefit applicants.
- Provided assistance to clients applying for state benefits.
- Facilitated introductions to relevant community partners.
Education
bachelor’s degree - Criminal Justice
Edward Waters College
06.2005
Skills
- Proficient in Managing Multiple Tasks
- Procedure writing
- Presentation Development
- Strategic Decision Maker
- Motivated Self-Starter
- Enthusiastic Team Leader
- Precision-Focused
- Flexible Problem Solver
- Project Oversight
- Trustworthy Contributor
- Efficiently Organized
- Budget administration
- Meeting facilitation
- Policy and procedure improvements
- Stakeholder engagement
- Relationship building
- Community engagement
- Recruitment and hiring
- Program leadership
- Staff development
Affiliations
Member of Delta Sigma Theta Sorority Inc.
Certification
- Child Welfare Investigator Certified
- Child Welfare Safety Practice Proficient
References
Upon Request
Timeline
Program Administrator
Department of Children and Families
05.2022 - Current
Child Protective Investigator Supervisor
Department of Children and Families
04.2015 - 05.2022
Sr. Child Protective Investigator
Department of Children and Families
03.2014 - 04.2015
Child Protective Investigator
Department of Children and Families
12.2011 - 03.2014
Economic Self Sufficiency Specialist
Department of Children and Families
04.2009 - 12.2011
bachelor’s degree - Criminal Justice
Edward Waters College
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