Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

LaToya Wallace

Oklahoma City

Summary

Skilled in posting payments and adjustments to patient accounts with precision. Background includes understanding Explanation of Benefits (EOBs) and remittance advice, balancing daily batches, and maintaining compliance with regulatory standards. Strengths include problem-solving abilities, data entry skills, knowledge of medical insurance policies, and ability to adapt quickly to new software systems. Previous roles involved improving efficiency in payment posting processes resulting in streamlined operations.

Overview

13
13
years of professional experience

Work History

Payment Poster

Xpress Wellness Urgent Care
Oklahoma City
10.2021 - Current
  • Accurately post insurance payments, denials, adjustments, checks, and credit card transactions to patient accounts
  • Reconcile daily payment batches and ensure timely month-end postings
  • Maintain detailed records in accordance with insurance and company protocols

Payment Poster

Oklahoma Otolaryngology Associates
Oklahoma City
11.2015 - 10.2021
  • Processed insurance, cash, credit card, and workers' compensation payments for multiple clinic locations
  • Created and maintained daily spreadsheets to track payment activity and account balances
  • Managed end-of-day closings for nine medical offices

Chiropractic Assistant

Piedmont Chiropractic
Piedmont
01.2013 - 12.2015
  • Processed insurance claims and coded charts to ensure billing accuracy.
  • Collected patient payments and verified insurance coverage for seamless transactions.
  • Balanced daily reports to maintain accurate financial records.

Technician

Boaldin Eye Care
Oklahoma City
09.2014 - 11.2015
  • Conducted patient pre-testing and scheduled appointments
  • Assisted with eyewear fittings, contact lens training, and dispensing
  • Managed phone inquiries and provided outstanding front office support

Education

Television & Radio Certification -

Atlanta Broadcasting Institute
Atlanta, GA
08-1999

Business/Legal Studies -

Oklahoma City Community College
Oklahoma City, OK

Legal Assistant (Paralegal Preparation) -

Metro Technology Center
OKC

Skills

  • Microsoft Office Suite
  • HIPAA compliance
  • Accurate data entry
  • High-volume transaction processing
  • Account reconciliation
  • Payment processing
  • Adjustment reviews
  • Batch reporting and balancing
  • Time management
  • Data management
  • Insurance verification and billing
  • Chart coding and review
  • Customer service and support

References

Available upon request.

Timeline

Payment Poster

Xpress Wellness Urgent Care
10.2021 - Current

Payment Poster

Oklahoma Otolaryngology Associates
11.2015 - 10.2021

Technician

Boaldin Eye Care
09.2014 - 11.2015

Chiropractic Assistant

Piedmont Chiropractic
01.2013 - 12.2015

Television & Radio Certification -

Atlanta Broadcasting Institute

Business/Legal Studies -

Oklahoma City Community College

Legal Assistant (Paralegal Preparation) -

Metro Technology Center

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