Professional Summary
Overview
Work History
Education
Skills
Timeline

Latoya Wallace

Arkansas State Revenue
Little Rock,AR
19
years of professional experience

Detail-oriented Clerical Professional with strong administrative and customer service skills. Experienced in records management, data entry, scheduling, and public assistance. Capable of prioritizing tasks and meeting deadlines while working independently or collaboratively. Dedicated to delivering efficient service with a focus on accuracy and confidentiality.

Work History

Revenue Coordinator

6 Years 7 Months
Arkansas State Revenue | 01.2020 - Current

Process and record payments

Assist customers with revenue related questions

Reconcile daily collections, cash, checks and electronic payments

Prepare daily deposits and reports

Handle confidential financial and customer information

Answer phone and respond to emails

Supervise office of 14

Kroger Pharmacy

6 Months
Kroger | 09.2019 - 03.2020
  • Demonstrated self-motivation by consistently meeting deadlines and taking initiative in projects.
  • Adapted quickly to fast-paced work settings, maintaining productivity during busy periods.
  • Effectively collaborated with team members while also completing individual tasks independently.
  • Quickly learned new processes and adapted to changing circumstances in the workplace.
  • Process and fill prescription orders accurately
  • Enter prescription information into pharmacy computer
  • Prepare, count and measure medications
  • Communicate with patients regarding prescription pickup and basic questions
  • Handle cash payments and register transactions
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Deputy Court Clerk

12 Years 3 Months
Pulaski County District Court | 06.2007 - 09.2019
  • Assisted judges and attorneys by preparing court calendars and scheduling hearings.
  • Facilitated communication between court personnel, attorneys, and the public regarding case statuses.
  • Processed court documents and filings efficiently, ensuring compliance with legal standards.
  • Organized case files and maintained accurate records for easy retrieval and reference.
  • Responded to in-person and telephone requests for information from the the general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Drafted professional court correspondence to facilitate legal proceedings.
  • Reduced clerical errors by thoroughly reviewing all documents submitted to the court for accuracy and compliance with rules and regulations.
  • Maintained high standards of professionalism while interacting with diverse populations, including litigants, attorneys, jurors, witnesses, law enforcement officers, and other court personnel.
  • Maintained detailed calendars of upcoming events or deadlines which facilitated proper planning among court staff.
  • Prepared court orders and judgments for signature.
  • Answered telephone calls, took messages and transferred calls to appropriate colleagues.
  • Reviewed court documents to process subpoenas, motions and pleadings.
  • Handled financial transactions, including processing payments for fines and fees, ensuring accuracy and proper record keeping.
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Provided assistance to attorneys and court personnel in courtroom

Education

High School Diploma

McClellan High School | Little Rock, AR

Skills

Payment processing
General ledger management
Customer service
Problem-solving
Time management
Record management
Organizational skills
Multitasking
Teamwork and collaboration
Financial reporting
Excellent communication
Critical thinking

Timeline

Revenue Coordinator

Arkansas State Revenue
01.2020 - CurrentRead More

Kroger Pharmacy

Kroger
09.2019 - 03.2020Read More

Deputy Court Clerk

Pulaski County District Court
06.2007 - 09.2019Read More

McClellan High School

High School Diploma
Read More
Latoya Wallace