Latoya Wilson
COLUMBUS,Georgia
Summary
Since i've graduated from school. Customer service is my life, I just don't do it because its my job. I do it because I love to put a smile on my customers faces. I try to help my customers out to the best of my knowledge. Since working for the bank, I learned more about the business aspect of it. Working for Synovus help me in my decision wanting to go back to school and get a degree in what I already love to do.
Overview
17
17
years of professional experience
Work History
Operation Specialist
Synovus Bank
1111 Bay Avenue Columbus Ga 31901
12.2017 - 07.2023
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Frequently inspected production area to verify proper equipment operation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
Sell Associate
JCPenney
3507 Manchester Expy Suite E
09.2006 - 04.2018
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Maintained relationships with customers to maximize sales opportunities.
Education
Bachelor Of Science - Business And Administration
Colorado Technical University
Colorado Springs, COSpencer High School
Columbus, GA05.2003
Skills
- Customer service
- Stocking
- Ringing
- Process Improvement
- Data Analysis
- Written and Verbal Communication
- Customer Service
Timeline
Operation Specialist
Synovus Bank
12.2017 - 07.2023
Sell Associate
JCPenney
09.2006 - 04.2018
Bachelor Of Science - Business And Administration
Colorado Technical University
Spencer High School