Latoya Woods
Charlotte,NC
Summary
Experienced and skilled professional seeking a position that fully utilizes expertise and background. Dedicated to leveraging extensive experience to contribute to the success of a dynamic organization. Committed to delivering exceptional results through a combination of strong analytical skills, strategic thinking, and effective communication. Aiming to apply proven track record in [relevant industry] to drive growth and exceed organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Residential Advisor
Homewatch CareGiversInc
01.2024 - Current
- Worked closely with emergency personnel during incidents involving resident safety or property damage; coordinated response efforts effectively in high-stress situations.
- Coordinated training sessions for new Residential Advisors to ensure consistent quality across the team of professionals serving the community''s needs.
- Promoted sustainability within the residence hall by implementing recycling programs, energy-saving measures, and educational initiatives focused on environmental conservation efforts.
- Implemented a mentorship program between experienced residents and newcomers to promote community-building and support networks.
- Developed comprehensive move-in/move-out procedures, streamlining the process for both tenants and staff members alike.
- Served as an approachable resource for residents seeking advice or assistance during their time at the residential complex, building strong relationships along the way.
- Improved resident satisfaction by addressing concerns promptly and efficiently.
- Assisted in budget development and financial planning for the residential community, ensuring long-term stability and growth.
Store Manager
Family Dollar
01.2020 - 01.2024
- Provided store management and scheduling
- Opened and closed the store at end of night
- Handled customer inquiries and complaints
- Achieved sales goals
- Responsible for budget management
- Monitored and ordered supplies
- Regularly supervised a crew of 9
- Trained, developed, and managed store employees
- Developed a productive team environment
- Completed performance reviews
- Processed team members time cards
EVS Housekeeping
Compass Group
10.2019 - 01.2020
- Sanitize and clean environments in the hospital
- Performing a variety of cleaning activities such as sweeping, mopping, dusting
- Ensuring all rooms are cared for and inspected according to standards
- Protecting equipment and making sure there are no inadequacies
HOUSEKEEPING SUPERVISOR
CLARION HOTEL
07.2017 - 10.2019
- Strong time management and time punctuality
- Attention to detail and meticulous use of proper procedures
- Experience with a variety of cleaning products and tools
- Good interpersonal and communication skills
- Practiced health and safety principles
CASHIER
TOYS R US
01.2013 - 06.2017
- Maintained pleasant demeanor while assisting service to customers
- Responsible for counting the contents of cash register at the end of shift
- Collect payment by form of cash, check or credit card
- Maintaining receipts, records and withdrawals
- Used scanning device to ring up customer
Education
High school or equivalent - undefined
Skills
- MICROSOFT OFFICE (3 years)
- MS OFFICE (3 years)
- SANITATION (3 years)
- Hotel Experience (5 years)
- Cleaning Experience (4 years)
- Environmental Services (5 years)
- Laundry (3 years)
- Hospital Experience (3 years)
- Retail Management
- Team Management
- Store Management Experience
- Recruiting
- Management
- Budgeting
- Payroll
- Merchandising
Certification
driver's license
Timeline
Senior Residential Advisor
Homewatch CareGiversInc
01.2024 - Current
Store Manager
Family Dollar
01.2020 - 01.2024
EVS Housekeeping
Compass Group
10.2019 - 01.2020
HOUSEKEEPING SUPERVISOR
CLARION HOTEL
07.2017 - 10.2019
CASHIER
TOYS R US
01.2013 - 06.2017
High school or equivalent - undefined
Similar Profiles
Randy BernalRandy Bernal
Caregiver at Homewatch CareGiversIncCaregiver at Homewatch CareGiversInc
Katheryn Lucena AponteKatheryn Lucena Aponte
Elderly Caregiver at Homewatch CareGiversIncElderly Caregiver at Homewatch CareGiversInc
Cierrajay WilliamsCierrajay Williams
Home Health Aide at Homewatch CareGiversIncHome Health Aide at Homewatch CareGiversInc